Bellwoods is one of the largest providers of personal support services for persons with physical support needs and physical disabilities living in Toronto. As a charitable, not-for-profit organization, our centres for community living provide community-based, client-directed support services, independent living education programs, and accessible, affordable housing. Bellwoods seeks to transform lives through excellence and innovation in independent living and envisions a future where barriers do not exist.
We value our talented team of over 250 dedicated professionals and offer:
- Competitive salaries with structured annual progressions
- Comprehensive pension plan
- Opportunities for professional development and training
- Job networking and career advancement opportunities
- Staff recognition programs
- A safe, inclusive, and collaborative work environment
This is an excellent opportunity for a qualified, highly motivated individual looking to fully utilize their organizational and administrative skills within a leading organization where teamwork is highly valued.
Location: Head Office (with travel required to other sites)
Program: Scheduling
Hours: : 40 hours per week, with flexible start times based on program
requirements
Status: Full-Time, Permanent (Non-Union)
Positions Available: 1
Salary: $51,067 – $60,977
(Salary Steps: $51,067 | $52,599 | $54,177 | $55,802 | $57,476 | $59,201 | $60,977)
Mandatory COVID-19 vaccination required: Proof of a two-dose vaccine is required prior to orientation.
Our scheduling team ensures that client care commitments are seamlessly aligned with our frontline staff availability. The Service Coordinator plays a critical role in accurately maintaining our scheduling systems, filling roster vacancies efficiently, and serving as a central point of contact for external purchase of service agencies.
Our Service Coordinators provide services and administrative support such as:
- Service Coordination: Ensuring that appropriate support services are scheduled in strict accordance with our individual client service agreement commitments.
- Schedule Optimization: Proactively managing and filling all vacancies in the service schedule in a timely manner to maintain consistency of care.
- Agency Liaison: Serving as the primary point of contact and liaison with purchase of service agencies.
- System Maintenance: Updating and maintaining the scheduling software and related booking availability data accurately, reflecting the evolving needs of both clients and staff.
Skills & Qualifications:
- Completion of post-secondary or equivalent education in a relevant social service, administrative, or business application program.
- Previous data entry experience along with a strong working proficiency in computer software, specifically Microsoft Word and Excel, is essential.
- Excellent organizational skills, high attention to detail, and a demonstrated ability to take initiative.
- Strong communication and interpersonal skills, with the ability to establish rapport with staff and a diverse client base.
- Previous experience working with adults with physical disabilities, ideally within a community setting, is preferred.
- Previous experience operating dedicated scheduling software is considered a strong asset.
- Legally entitled to work in Canada. (Note: Applicants must declare potential conflicts regarding family members working at the same location or in a direct reporting line as outlined in HR Policy HR-B4-01).
Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.
Job Types: Permanent, Full-time
Pay: $51,067.00-$60,977.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Application question(s):
- Do you at least have 2 Covid vaccination from abroad or Canada?
- Do you have experience using Alaya Care?
Experience:
- Scheduling: 1 year (preferred)
Work Location: Hybrid remote in North York, ON M3C 3N7
