Bleams Medical Centre is a thriving primary care clinic dedicated to providing excellent patient care in a supportive and dynamic environment. We are currently seeking a highly skilled and experienced Medical Office Assistant to join our team full-time.
Key Responsibilities:
- Manage daily administrative and clinical tasks efficiently in a fast-paced primary care clinic.
- Handle a high volume of phone calls professionally and effectively, ensuring patient inquiries and bookings are managed promptly.
- Utilize Telus PS Suites EMR for patient registration, appointment scheduling, document management, and correspondence.
- Coordinate patient flow to ensure a seamless clinic operation, including room preparation and assisting with basic clinical duties as needed.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Support physicians and clinical staff by managing referrals, test requisitions, and follow-ups.
Qualifications and Requirements:
- A minimum of 2 years of experience as a Medical Office Assistant in a primary care clinic setting.
- Proven expertise with Telus PS Suites EMR or other Ontario EMRs is an asset.
- Demonstrated ability to handle high volumes of phone calls while remaining organized and professional.
- Strong verbal and written communication skills with the ability to connect with patients compassionately.
- Exceptional organizational skills, multitasking abilities, and high efficiency in a busy clinical environment.
- Knowledge of medical terminology and a solid understanding of primary care workflows.
- Professional demeanor and a commitment to maintaining patient confidentiality.
Please Note: Only candidates who meet all of the qualifications and requirements should apply. Applications that do not meet these criteria will not be considered.
Work Hours:
This is a full-time position, requiring availability Monday through Friday, with occasional weekends or evenings as clinic needs require.
How to Apply:
If you meet all the qualifications and are interested in joining our dedicated team, please send your resume and cover letter to [email protected] with the subject line "Medical Office Assistant Application - Full-Time."
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $20.00 per hour
Application question(s):
- Are you available to work full-time, in person, in Kitchener?
- If selected, are you willing to provide a direct reference from your previous clinic manager or supervising physician from your most recent family medicine office?
- How many years of experience do you have working in a family doctor's office, and what EMR systems have you used? Provide as much detail as possible.
- Are you comfortable handling a high volume of patient phone calls in a fast-paced clinic environment? Please describe your experience managing busy phone lines in a medical office.
Experience:
- medical office (family doctors): 2 years (required)
- Telus PSS EMR or Other Ontario EMR: 2 years (required)
Work Location: In person
