The Humberview Group is looking to add a BDC Representative to join one of our teams in Brampton.
The Business Development Centre (BDC) works with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs.
The BDC Representatives help turn online leads into appointments, and inbound calls into being a part of the Humberview Group business. Our BDC Representatives are a valuable asset to our dealership!
The Humberview Group is one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024 and 2025. At HG, we put our people first, because without them, we couldn't possible deliver on our promise of serving you better, each and every day.
We believe, “our vehicles are great, but our people are exceptional”.
Compensation: Base salary plus bonus ranging from $45,000 to $60,000 a year.
Why Join The Humberview Group?
- Career Growth – Advancement opportunities across 20 stores and 18 brands.
- Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
- Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
- Training & Mentorship – Learn from experienced leaders who support your growth.
- Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
- Lifestyle Benefits – Discounts on brands and gym memberships.
- Great Team Culture – Social events, BBQs, and team outings.
- Work-Life Balance – No Sundays or holidays, plus long summer weekends.
The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.
With over 60 years of success, our people and customer relationships continue to drive our growth.
What You'll Do
- Handling incoming calls.
- Handle inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities.
- Following up on customer inquiries.
- Handle database leads and create appointments for the Service Department.
- Following up with past customers in the database.
- Other duties as required.
What We're Looking For
- Call center experience is preferred.
- Experience in a dealership would be considered an asset.
- Must have excellent communication skills (good verbal skills and a clear speaking voice).
- Prior experience in a customer service role is required.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Works well in a team environment.
Join Our Team
At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.
Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.
Apply today and grow with us.
The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.
Work Location: In person
