The Organization
Thrift Warehouse Bancroft, a vibrant social purpose business in Bancroft, Ontario, is proudly managed by SIRCH Community Services—a non-profit organization dedicated to fostering thriving, connected, and supported communities. SIRCH has been making a difference since 1989 by identifying community needs and developing innovative solutions. Thrift Warehouse not only provides employment opportunities and offers affordable furniture, clothing, housewares, electronics, and décor, but also diverts hundreds of thousands of cubic feet of reusable items from landfills, making a positive environmental impact. Even more inspiring, profits from Thrift Warehouse are reinvested in essential community programs, such as food security initiatives, ensuring that every sale contributes to building a stronger, more resilient community. At SIRCH, every position plays a vital role in driving meaningful change, creating an inclusive environment where everyone feels valued, inspired, and empowered to make a difference. Join us in our mission to uplift the community, one step at a time!
Why Join Us
Do you have a passion for Thrifting? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling! Our team members demonstrate our core competencies of collaboration, communication, composure, and being service focused in everything they do. If you are looking to further your career in retail consider joining our team. We offer a competitive total compensation package, leadership development, and personal growth opportunities.
Everything that SIRCH does is based on our Core Values:
The Ripple Effect
Imagine for a moment the image of a stone being gently dropped into a still pond, sending ripples outward in all directions. We recognize that every action we take has a profound impact. It gives us a deep sense of purpose and meaning in our work at SIRCH and fuels our motivation and drive. Knowing our actions have impact, we act with intentionality and authenticity to create meaningful change.
Can-do Attitude
We approach all situations with a proactive and optimistic mindset, confident in our ability to tackle challenges and turn difficulties into opportunities for growth. Our focus is on solutions, and we remain optimistic and persistent in our endeavors.
Creative, Out-of-the-Box Thinking
Our commitment to creativity, critical thinking, adaptability, and calculated risk-taking enables us to develop innovative solutions to complex issues. We embrace new ideas, question established norms, and approach problems from different perspectives. By learning from both successes and failures, we maintain a forward-looking mindset that drives continuous improvement.
Levelling the Playing Field
Everyone matters, and we care deeply about the struggles individuals face. Whether an individual, a group, or a community, we strive to address and remove barriers, ensuring a fair and equitable environment for all. Our goal is to help level the playing field for those in need, promoting inclusivity and support.
Collaboration
We believe in the power of unity. By fostering and honoring partnerships with clients, customers, businesses, organizations, funders, donors, volunteers, and more, we ensure mutual success and growth. Our "win-win" attitude reflects our commitment to seeing everyone thrive. Integrity is at the heart of our collaboration: we succeed through ethical means and uphold positivity in our conversations about others. In disagreements, we keep the door open for dialogue and respect the diverse opinions of all parties.
Loyalty
We are steadfastly committed to SIRCH’s mission, values, and the people we serve. We are reliable, dedicated, and trustworthy in all our interactions and endeavors. We build and maintain trust through honesty, transparency, and ethical behavior. We show dedication to SIRCH’s goals and relationships, prioritizing the well-being and success of those we serve. We support the organization’s decisions, and help ensure the success of its programs, services, and social enterprises in everything we do.
Position Summary
SIRCH Community Services is seeking an energetic and customer-focused youth (ages 15-30) to join our Thrift Warehouse team as a Store Cashier through the Canada Summer Jobs program. This exciting opportunity provides a dynamic work environment where you'll develop essential retail and customer service skills while supporting a community-focused organization. The ideal candidate will be enthusiastic, detail-oriented, and committed to providing excellent customer service. You'll gain valuable experience in cash handling, customer interactions, and store operations while contributing to SIRCH's mission of community resilience and support. This position offers a great opportunity for personal and professional growth, helping you build a strong foundation for future career development.
In their daily tasks, the Thrift Warehouse Store Cashier will embody and promote SIRCH’s core values:
· The Ripple Effect: Creating a welcoming atmosphere that uplifts both customers and staff through excellent service.
· Can-do Attitude: Demonstrating proactive problem-solving and adaptability in store operations.
· Creative Thinking: Seeking innovative ways to enhance customer experience and store efficiency.
· Levelling the Playing Field: Ensuring the store is accessible and welcoming to all, supporting SIRCH's commitment to fairness.
· Collaboration: Fostering teamwork with volunteers, donors, and the leadership team.
· Loyalty: Strengthening organizational values and building lasting relationships with customers and donors.
Vision & Mission Alignment:
The Thrift Warehouse Store Cashier position is crucial to SIRCH Community Services' mission of fostering community resilience and creating positive change. By efficiently processing sales transactions and providing exceptional customer service, the Cashier generates revenue that supports critical community programs. Through daily interactions, the Cashier promotes inclusivity, embodies organizational values, and helps build strong community connections. This role directly supports SIRCH's vision of creating a more sustainable, supportive, and interconnected community by serving as a welcoming frontline representative of the organization.
Being the Face of SIRCH
SIRCH team members help bring our mission to life, and we are proud to showcase the people behind our work. As part of working at SIRCH, staff may be photographed or filmed at any SIRCH location (including warehouses, the Bistro & Bakery, offices, programs, and community events) for use in our internal and external communications, such as social media, our website, printed materials, reports, and promotional videos. By applying for this position, candidates are excited to positively represent SIRCH and our community in these public-facing spaces. Final consent for the use of any photos or videos that identify an individual staff member will be confirmed during hiring and documented in the employment agreement or related consent form, in keeping with SIRCH’s privacy and confidentiality policies.
Responsibilities
Cash Handling and Sales Transactions
· Operate Cash Register and Process Sales Transactions: Accurately handle cash, credit, and debit transactions using the cash register. Ensure all sales are processed efficiently and securely.
· Screen and accept/decline donations, ensuring compliance with store policies.
· Take priced items from the Receiving Bay to the sales floor.
· Accurately price items based on store policies, considering factors such as brand, condition, and market trends.
Customer Service
· Provide Excellent Customer Service: Greet customers warmly, assist with inquiries, and address any concerns to ensure a pleasant shopping experience.
· Help Customers Locate Items: Provide assistance to customers in finding specific items or navigating the store layout, enhancing their overall shopping experience.
· Bag Purchases and Thank Customers: Carefully bag customer purchases and express gratitude for their business, encouraging repeat visits and building customer loyalty.
· Interact with customers to understand their preferences and provide assistance in locating specific items.
Store Operations and Merchandising
· Assist with Store Organization and Cleanliness: Help maintain the store's appearance by organizing merchandise, restocking shelves, and ensuring cleanliness throughout the store.
· Assist to Create appealing displays: Design and implement eye-catching merchandise displays that showcase clothing and other items effectively.
· Maintain Merchandise Presentation: Regularly assess and refresh displays to keep the store looking inviting and up-to-date with seasonal trends or promotions.
Team Collaboration and Store Initiatives
· Work closely with other store staff to coordinate efforts in merchandising, including receiving new donations and preparing them for display.
· Participate in store promotions or events by creating themed displays that align with marketing campaigns.
· Help communicate the thrift store's mission and values through visual merchandising efforts that highlight sustainability and community support.
By fulfilling these responsibilities, the Thrift Store Cashier will contribute to a welcoming atmosphere at SIRCH Thrift Warehouse while supporting the organization's mission of serving the community.
Skills developed:
· Customer Service
· Communication
· Adaptability
· Numeracy
· Problem-solving
· Digital skills (POS system)
Qualifications
· Excellent communication skills
· Excellent organizational skills
· Basic math skills, attention to detail and accuracy
· Active listening skills
· Good communication and interpersonal skills
· Shows maturity, good judgement and performs duties in a professional manner
· Problem solving and decision making
· Enthusiasm & initiative
· Ability to work in a Team environment
· Experience working with the public and in a Customer Service role
Working Conditions & Benefits and Perks
· This position is through the Canada Summer Jobs program
· $18.50 per hour
· July to August 35 hours per week
· Staff discount
Pay: $18.50 per hour
Expected hours: 35.0 per week
Work Location: In person
