Retail Manager
Overview:
Suki’s Salon is seeking a dynamic Retail Manager to own and elevate retail performance across five salon locations. This role blends strategy and execution across retail and merchandising, purchasing, inventory control, e-commerce, and training. The ideal candidate is organized, commercially minded, and comfortable working both behind the scenes and on the salon floor.
This is a high impact role responsible for driving retail growth, improving inventory efficiency, and ensuring a consistent, elevated retail experience across all locations.
Key Areas of Focus
Retail & Merchandising
Purchasing Inventory Control
E-Commerce
Training
Qualifications
Why join Suki's:
This is an immediate new opening and cover letters are not required.
We look forward to reviewing your resume!
- Own the retail strategy across all locations to drive revenue and client experience.
- Establish visual merchandising standards, product placement, and promotional rollouts.
- Analyze sales performance and identify opportunities to increase sell-through.
- Manage purchasing for all retail products across five locations.
- Forecast demand and place orders to support salon and e-commerce needs.
- Build strong relationships with brand partners and negotiate pricing, terms, and support.
- Oversee inventory systems, stock levels, counts, and transfers.
- Improve inventory turnover while minimizing shrink and overstock.
- Ensure consistent processes and accurate reporting across locations.
- Manage retail product assortment and availability for Suki’s e-commerce platform.
- Ensure accurate listings, pricing, inventory sync, and promotions.
- Monitor online sales performance and support digital launches.
- Train and coach stylists and front desk teams on product knowledge and retail conversations.
- Support onboarding and ongoing retail education.
- Create simple tools, incentives, and accountability to drive retail engagement.
- Previous experience in retail management, ideally within a relevant industry.
- Strong understanding of merchandising, purchasing, and inventory management.
- Comfortable training and influencing teams.
- Work with a respected salon brand in BC and own and shape the retail function end-to-end.
- Enjoy a collaborative, creative, people-first culture.
- Competitive compensation $75K to $85K with performance incentives.
- Room for career growth
