We are a well-established independent German vehicle specialist with a strong reputation for quality workmanship and customer service. Due to continued growth, we are looking for an organized and motivated Parts Manager to join our team.
About the Role
As Parts Manager, you will play a vital role in supporting our workshop operations by sourcing, ordering, managing, and supplying parts for a wide range of German marques, including BMW, Mercedes-Benz, Audi, Volkswagen, and MINI.
You will work closely with our technicians and service advisors to ensure parts are available when needed, helping us maintain efficient workshop productivity and exceptional customer satisfaction.
Key Responsibilities
- Sourcing and ordering vehicle parts from OEM and aftermarket suppliers
- Managing stock levels and inventory control
- Receiving, checking, and organizing incoming deliveries
- Identifying parts accurately using electronic catalogues and manufacturer systems
- Processing returns, warranty claims, and supplier queries
- Maintaining strong relationships with suppliers and negotiating where appropriate
- Supporting the service team with parts quotations and availability information
- Ensuring the parts department remains organized, efficient, and profitable
The Ideal Candidate
- Previous experience in an automotive parts role is essential
- Knowledge of German vehicle brands would be highly advantageous
- Strong organizational and administrative skills
- Excellent attention to detail
- Good computer literacy and experience with parts catalogues and workshop management systems
- Ability to work independently and as part of a small, close-knit team
- Positive attitude and strong customer service skills
- Welcoming customers and handling service enquiries
- Booking vehicles into the workshop and managing the daily schedule
- Preparing estimates and explaining repair recommendations
- Liaising between technicians and customers throughout the repair process
- Keeping customers informed on vehicle progress and additional work requirements
- Preparing invoices and processing payments
- Ensuring customers receive a professional and positive experience from start to finish
What We Offer
- Competitive salary based on experience
- Stable, long-term position within a respected independent specialist
- Friendly and supportive working environment
- Ongoing training and development opportunities
- Opportunity to be a key member of a growing business
If you take pride in being organized, proactive, and passionate about the automotive industry, we'd love to hear from you.
Pay: $25.00-$35.00 per hour
Benefits:
Ability to commute/relocate:
- Courtenay, BC: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
