ICAM Technologies is an established leader in high-tech manufacturing solutions, with 50 years of company history. We develop and implement advanced NC manufacturing software solutions in major industries around the world, helping clients such as Boeing, Lockheed Martin, Ferrari, and Lamborghini achieve greater productivity and precision. With a close team of 30 ICAM members, our goal is to continuously advance production time and quality through a cutting-edge software portfolio for digital manufacturing.
The Sales Account Representative, North America West Region is responsible for contributing to ICAM’s revenue by selling products directly to our customers, receiving leads, and moving those leads along the funnel to close deals. They are the primary contact between ICAM and our customers/prospects in their assigned territory. A successful Account Representative maximizes sales profitability, growth, and account penetration. This position will have a short-term goal (quota) and be incentivized on commission. This position is under a hybrid work model.
- Manage a pipeline of new leads and sales opportunities
- Manage existing accounts in the given territory
- Manage a pipeline of new leads and sales opportunities and deliver results against monthly, quarterly and yearly sales forecast objectives
- Place phone calls to existing clients to follow-up on services and to promote new products
- Initiate and re-engage inactive clients to qualify their needs and to offer new solutions
- Maintain and add client’s data in the CRM system:
- Gather intelligence/feedback from clients regarding: How they are using our solution, what features are they using, and what new features can be added
- Diploma (or University Degree) or equivalent experience in a related field
- A minimum of 2-5 years of experience in customer service or software sales
- Ability to work cross-functionally within the different departments (sales, production, support) to service clients
- Strong spoken and written English, knowledge of additional languages is considered an asset
- Knowledge of Microsoft Office, quoting software and Contact Management software
- Primary and Secondary Contacts and departments/business units using the products
- Excellent phone presence and writing ability
- Enthusiasm to learn new skill sets and technologies
- Periodic travel to the U.S (approximately four trips a year)
Location: 21500 Nassr Street,Sainte-Anne-de-Bellevue,Québec,Canada,H9X 4C1,
Job Type: Full-time, Hybrid (Only Montreal applicants)
