Position Overview
The Dining Room Manager is responsible for overseeing daily front-of-house operations, ensuring seamless service, and upholding the high standards of Chairman’s Steakhouse. A strong emphasis is placed on wine knowledge, guest relations, leadership, and the ability to drive an exceptional hospitality culture.
Key Responsibilities
-
Lead and support the front-of-house team to deliver outstanding guest experiences
-
Manage daily dining room operations, ensuring consistent, high-quality service
-
Provide expert guidance on wine selections and maintain a strong presence in the dining room
-
Collaborate with the sommelier or beverage team to enhance staff wine training and maintain wine service excellence
-
Assist in menu development discussions, especially as they relate to wine pairings
-
Handle guest concerns promptly and professionally
-
Oversee staff scheduling, training, and performance management
-
Ensure adherence to health, safety, and sanitation standards
-
Support special events, private dining, and promotional initiatives
Qualifications
-
Minimum 3 years of experience in a supervisory or management role in a high-end dining environment
-
Strong wine knowledge is essential
-
Proven leadership and team-building abilities
-
Excellent communication and interpersonal skills
-
Strong organizational and problem-solving abilities
-
Ability to thrive in a fast-paced, guest-focused environment
What We Offer
-
Opportunities for professional development, including wine education
-
A supportive and dynamic work environment
-
Staff dining discounts and additional perks
-
Health Benefits
