We are seeking a WARM, FRIENDLY and PERSONABLE dental receptionist with a minimum of 3 years experience with excellent oral and written communication skills. Must be able to collaborate with others and multi task, be punctual and reliable. Hours include 1 evening per week.
Responsibilities
- Greet patients warmly and manage the check-in process efficiently.
- Schedule and confirm appointments using Dentrix or similar software.
- Handle incoming calls on a multi-line phone system, addressing patient inquiries and concerns.
- Maintain accurate patient records and manage electronic medical records (EMR).
- Process patient payments and insurance claims accurately.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure smooth patient flow and high-quality service delivery.
- Stay updated on medical terminology relevant to dental procedures for effective communication.
Qualifications
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
- Proficiency in using Dentrix software; experience with Epic is a plus.
- Strong understanding of medical terminology related to dentistry.
- Excellent organizational skills with attention to detail in managing patient information.
- Experience with electronic medical records systems and front desk operations.
- Ability to multitask effectively in a fast-paced environment while providing exceptional customer service.
- Strong verbal and written communication skills are essential for interacting with patients and staff. Join our team and contribute to creating a welcoming environment for our patients while supporting the efficient operation of our dental practice!
Job Types: Full-time, Part-time, Permanent
Pay: $18.90-$29.06 per hour
Work Location: In person