Administrative Assistant – Moving & Storage Industry
King’s Transfer Van Lines – Mississauga, ON
Pay: $18.00–$22.00 per hour (based on experience)
Job Type: Full-time, Permanent
About Us
King’s Transfer Van Lines has been a trusted name in the moving and storage industry for over 100 years. As a fourth-generation, family-owned company, we take pride in delivering exceptional service to our customers across Canada and around the world.
Our Mississauga location is currently looking for a reliable, organized, and customer-focused Administrative Assistant to join our team. This position is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and supporting daily operations.
Position Summary
The Administrative Assistant will play an important role in supporting our sales, operations, and customer service teams. The successful candidate will help coordinate customer moves, maintain accurate records, communicate with clients, and assist with day-to-day office responsibilities.
Training will be provided; however, strong communication skills, attention to detail, and a positive attitude are essential.
Key Responsibilities:
- Communicate with customers by phone and email to confirm move details and answer questions
- Follow up with customers before and after their move to ensure excellent service
- Prepare and send customer documents, confirmations, and correspondence
- Enter and update information accurately in company systems
- Assist the sales team with preparing moving estimates and customer files
- Maintain and update warehouse inventory records
- Prepare, organize, and file documents related to moves and storage
- Assist with customer claims and ensure they are handled professionally
- Support management, sales, and operations with administrative tasks as required
Qualifications:
- Previous administrative or customer service experience required
- Excellent written and verbal communication skills in English
- Strong organizational skills and attention to detail
- Comfortable speaking with customers over the phone
- Ability to multitask and prioritize in a busy office environment
- Proficient with Microsoft Outlook, Word, and Excel
- Ability to work independently and as part of a team
- Experience in the moving, transportation, or logistics industry is an asset but not required
- Valid Class G driver’s license is an asset
What We Offer:
- Full-time, stable employment with a long-standing Canadian company
- Training and support from an experienced team
- Friendly, family-oriented work environment
- Casual dress
- On-site parking
- Opportunity to grow within the company
Schedule:
Monday to Friday 8:30AM - 4:30PM
Full-time hours
Pay: $18.00-$22.00 per hour
Work Location: In person