Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of creating a connected, modern and competitive Ontario.
Position Purpose:
The IT Applications Specialist (PMIS) is responsible for the day-to-day management, support, and continuous improvement of assigned applications, focusing on Project Management Information System (PMIS). The role ensures systems are operating effectively, resolves technical and business issues, and supports the delivery of enhancements and upgrades. Working closely with business stakeholders, vendors, and IT teams, the position contributes to application reliability, user experience, and ongoing optimization of technology solutions.
What You Will Do:
- Manage application operations, including issue resolution, system maintenance, performance monitoring, and vendor coordination.
- Implement application enhancements, upgrades, patches, and fixes to maintain system reliability, security, and data integrity.
- Investigate and resolve incidents and escalations, identifying root causes and recommending corrective actions.
- Collaborate with business and IT stakeholders to gather requirements, support solution design, and implement application improvements.
- Support solution delivery by participating in testing, change management, deployment, and post-implementation activities.
- Coordinate with vendors and service providers to implement changes, troubleshoot issues, and maintain agreed service levels.
- Maintain system documentation, support procedures, and controls to enable effective application lifecycle management.
- Provide user support, training, and guidance while promoting adoption of system functionality and best practices.
Who You Are:
- University degree or college diploma in Information Technology, Engineering or related discipline an asset.
- Several years of experience in application support or systems analysis.
- Experience supporting Project Management Information Systems (PMIS). Experience with Kahua PMIS would be an asset
- Understanding of large-scale infrastructure projects, including exposure to Engineering, Procurement and Construction business processes (i.e. RFI’s, Submittals, Change Orders and Scheduling)
- Knowledge of application lifecycle management and issue resolution practices.
- Experience working with vendors and service delivery models.
- Familiarity with enterprise systems and platforms.
- Experience supporting enterprise applications in a complex business environment.
- Ability to translate business requirements into practical technical solutions.
- Strong organizational skills with the ability to manage competing priorities and deadlines.
- Experience with Agile or DevOps methodologies is an asset.
- Strong analytical and communication skills.
What We Offer:
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.
- A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
- A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
- Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and licence fees per year for eligible colleagues if directly related to the employee’s role.
- Access to a suite of virtual healthcare options to support non-urgent medical needs
- A convenient, central location at 1 Dundas St West, easily accessible by public transit.
We offer a competitive hiring range of $90,100 to $104,000 (P4 level), pay will align with skills, knowledge and experience of the candidate.
This posting will close on July 17, 2026 at 11:59 pm.
Interviews will occur on a rolling basis until the role is filled.
This posting is for a current active vacancy. We are actively recruiting to fill this position.
After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.
At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.
At Infrastructure Ontario, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application will be reviewed by both AI and our hiring team for a thorough evaluation. Please note that final hiring decisions are made solely by our experienced hiring team.
