Employment Type: Permanent
FTE: 1.0 FTE (40 hours per week)
Work Schedule: Weekdays - Dayshift
Summary of Position
Calgary Foothills Primary Care Network (PCN) is a group of family physicians, nurse practitioners and health care professionals in northwest Calgary and Cochrane collaborating with various external stakeholders to deliver the best possible primary care. The PCN has established a team environment where individuals are encouraged to take initiative, be creative and contribute to ongoing decision-making.
The PCN’s Extended Health Team (EHT) is comprised of registered nurses, clinical pharmacists, kinesiologist, occupational therapists, physical therapists, social workers, family physicians, nurse practitioners and mental health consultants. The team helps patients with complex chronic health conditions who struggle with psychosocial factors to self-manage chronic conditions, set achievable goals and access additional resources and support. Group and individual appointments or home visits are tailored to the patient’s needs.
The Extended Health Team Program Manager reports to the Director, Network Services and collaborates with the PCN’s medical leads, family physicians, nurse practitioners, clinic staff and external stakeholders. The Program Manager is responsible for operational leadership, development and evaluation of service delivery and plays an integral role in ensuring Calgary Foothills PCN delivers high quality and innovative programs.
Key Responsibilities
Key aspects of the position may include, but are not limited to:
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Participate in business,visionand strategic planning, ensuring alignment with the organization aims of improving health outcomes and patient experience in an integrated system of primary health care
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Manage the daily operations of the clinic including recruitment, payroll, orientation, scheduling, billing, program evaluation metrics, professional development and shadowing, electronic medical records, privacy, workplace health and safety,recognitionand performance management
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Lead the development, coordination, implementation and evaluation of innovative programs and services, in close collaboration with theprogrammedical lead or physician champion
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Establish action plans to support achievement of strategic priorities, includingobjectivesand measures
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Ensure high quality program service delivery through monitoring, evaluationmeasuresand quality improvement initiatives
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Promote new program service delivery successes,learningsand opportunities with internal and external partners
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Liaise with internal stakeholders and external partners (Alberta Health Services, other PCNs, community stakeholders) tomaintainrelationships,suOpportinnovative partnerships, coordination of care and program alignment
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Ensureaccurateand appropriatefinancial managementand adherence toallocatedbudget
Knowledge, Skills & Abilities
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Strong leadership in building andmaintaininghigh functioning healthcare teams
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Committed to collaborative care
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Visionary thinker
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Excellent communication skills
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Proven ability to work with individuals of various levels of experience and diverse professional backgrounds
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Experience in program design,executionand evaluation
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Ability to executenew programs/projects
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Excellent organization skills
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Ability to work well in a team setting and influence others
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Ability to thrive in a dynamic, evolving environment
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Proficiencyin Microsoft office
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Experience with project and change management
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Knowledge of PCN objectives, patient’s medicalhomeand primary care in Alberta
Qualifications
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Bachelor’s degree in health care field
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Active professional license (such as Occupational Therapist, Registered Dietitian, Registered Nurse, Pharmacist) preferred
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Minimum two yearspreviousmanagement or leadership experience
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Experience in primary care preferred
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Minimum five years of health care-related experience
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This role will require the individual to periodically beon-call
Employment Requirements
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Completion of a satisfactory criminal record check and/or Vulnerable Sector Search.
Diversity & Inclusion
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Our PCN strongly believes in sustaining an inclusive,respectfulandequitableworking environment thatrepresentsthe communities we serve. We are committed to a merit-based selection process that ensures all candidates are considered.We invite people of all ethnic backgrounds, ancestry, religious beliefs, sex, gender identities and expressions, sexual orientation, ages, marital status, family status, geneticcharacteristicsand disabilities to apply for positions within our PCN.
Commitment to Truth and Reconciliation
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As part of our ongoing commitment to advancing reconciliation and supporting Indigenous communities, we actively uphold Call toAction 23of the Truth and Reconciliation Commission of Canada. We are dedicated to increasing the recruitment and retention of Indigenous professionals across all levels of our organization, particularly in health and wellness roles and encourage individuals of Indigenous ancestry to apply.
If your background matches the qualifications listed above and are looking for an opportunity with a dynamic organization that is making a difference in the community, please submit your resume and cover letter.
Please note that only candidates considered for an interview will be contacted.
In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, as well as districts 4, 5 and 6 of the Otipemisiwak Métis Government and all people who make their homes in the Treaty 7 region of Southern Alberta.
