We're hiring! At Elephant & Castle, we serve up the best bits of a classic British pub: hearty food, proper pours, lively conversation, and a warm welcome that feels like home. Whether it’s match day madness, a weekday business lunch, or “just one more” with friends, great hospitality and good times are always on the menu.
Football is in our DNA. From the Premier League and Champions League to international tournaments, if there’s a match on, chances are it’s on our screens. Our pubs are gathering places for passionate fans, big reactions, and unforgettable moments, the kind you just can’t recreate at home.
What truly sets Elephant & Castle apart is our people. Our teams are made up of genuine, hardworking, hospitality-loving humans who bring personality, energy, and teamwork to every shift. From pouring pints and serving plates to prepping in the kitchen, firing up the grill, and keeping everything running smoothly behind the scenes, everyone plays their part.
We’re proud to offer hands-on training, real opportunities to grow, and a culture built on camaraderie, respect, and having a laugh along the way. If you’re passionate about hospitality, thrive in a team environment, and don’t mind a little noise on match day, you’ll fit right in.
Marketing Coordinator - Elephant & Castle
What You’ll Do:
The Marketing Coordinator will bring their love for hospitality and deep-rooted passion for football (yes, we call it football) to a team that lives for both. This role is responsible for executing national and local marketing initiatives for Elephant & Castle, with a strong day-to-day focus on social media management, content creation, and email marketing.
We're looking for someone who’s not just a fan, but a true follower of the global game—someone who understands the energy of a Champions League knockout, the national pride of a World Cup match, the regional intensity of Concacaf, and the culture that connects fans worldwide.
The ideal candidate has experience working with North American consumer brands, thrives in fast-paced environments, and knows how to juggle priorities while keeping the brand voice sharp and relevant. This role plays a key part in positioning Elephant & Castle as the destination for match days, while building community and driving engagement around global football culture. You will also:
Key Challenges
- Managing multiple priorities, stakeholders, and conflicting deadlines.
- Ensuring flawless execution and accuracy in materials and communications.
- Balancing strategic creativity with operational efficiency.
- Crafting messaging that resonates with both North American audiences and the global spirit of football fandom.
- Crafting messages that resonate with the target audience and align with brand guidelines.
Supporting Strategic Marketing Planning
- Lead or support the creation of marketing materials that align with brand guidelines and bring E&C’s lively pub culture to life.
- Write engaging, on-brand copy for digital and in-pub assets, especially around soccer match promotions and event activations.
- Collaborate with Creative Team to bring ideas to life visually.
- Manage and update brand touchpoints—from in-store signage to digital communications.
- Execute localized marketing efforts and football-focused community partnerships.
- Be the bridge between marketing, operations, creative, and third-party vendors.
- Ensure all initiatives are communicated clearly and executed consistently in each restaurant.
- Support print menu coordination and on-premise material distribution.
Social Media & Email Marketing
- Own the social media calendar for Elephant & Castle, including content development, scheduling, publishing, and engagement.
- Produce platform-appropriate content—both copy and visuals—that captures our tone and connects with our followers (especially football fans!).
- Monitor channels daily and engage with guests, building an active and positive online community.
- Plan, write, and deploy email marketing campaigns that support promotions, events, and loyalty initiatives.
- Track analytics and optimize performance based on engagement and reach.
Project Management
- Build, manage, and execute detailed project plans in Basecamp, including timelines, task assignments, and deadlines.
- Effectively manage your time and priorities, including project planning, execution and follow up.
- Coordinate internal and external stakeholders to align on deliverables.
- Track progress, identify roadblocks, and maintain accountability for on-time, on-brand execution.
Marketing Accounting Support
- Process and code marketing invoices and expenses, ensuring accuracy and timely reconciliation.
Who You Are:Experience/Skills/Technical Knowledge:
- 2-5 years of experience in marketing or communications role, ideally with a North American consumer or Hospitality brand.
- Experience managing social media and email marketing content planning for a brand.
- Strong written and visual storytelling skills with the ability to create engaging content from scratch.
- Passion for football—whether you're in the stands, watching from the pub, or keeping up with matchday storylines, your love of the game shines through.
- Proficiency in content creation tools (Canva, Meta Suite, TikTok, CapCut).
- Agency or multi-location brand experience is a plus.
- Good analytical and problem-solving abilities, with an adaptability to change.
Education/Professional Credentials:
- Degree in Marketing, Communications, or related field preferred (or equivalent experience).
At Elephant & Castle, our core value is "Taking Care of People." We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported. Our commitment to this value shapes how we build our teams, support our franchisees, and ensure everyone can reach their full potential. We are also committed to providing accommodations in accordance with applicable human rights and accommodation legislation. If you require an accommodation to participate in the job application or interview process, please contact us at
[email protected].
