Job Overview
We are seeking a detail-oriented and compassionate Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a medical setting, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff with various administrative tasks. Experience with electronic health record systems such as Ava is highly preferred, along with strong knowledge of medical terminology and office procedures. The Medical Office Assistant plays a vital role in delivering excellent patient care and maintaining an organized, efficient front desk environment.
Responsibilities
- Greet patients and visitors warmly, providing excellent front desk customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records accurately
- Assist with check-in and check-out procedures, including collecting insurance information and payments
- Prepare and organize patient charts, documentation, and other administrative files
- Coordinate appointment scheduling and follow-up communications to ensure timely care delivery
- Support clinical staff with administrative tasks as needed, including filing, faxing, and data entry
- Maintain a clean and organized front desk area to promote a welcoming environment
- Adhere to confidentiality standards and HIPAA regulations in handling patient information
Experience
- Prior experience as a Receptionist or in a medical office setting is highly desirable
- Proficiency with Electronic Medical Records (EMR) systems such as Ava is preferred
- Strong knowledge of medical terminology and healthcare office procedures
- Demonstrated experience managing multi-line phone systems in a busy office environment
- Office experience involving front desk responsibilities, appointment scheduling, and administrative support
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Prior administrative experience in healthcare settings will be considered an asset
Job Type: Full-time
Pay: $22.00-$25.65 per hour
Benefits:
- Extended health care
- On-site parking
Work Location: In person
