As our Care Coordinator, you’ll be a critical pillar supporting our smooth operation, and the first face people see representing our clinic. You’ll have the opportunity to make lasting impacts on our clients everyday as you engage with patients, manage patient flow and documentation, and support our clinical specialists treating clients.
In a typical day, you will:
● Respond to internal and external requests for information and maintain and update records
● Manage communication between physicians and clients
● Work with external partners/suppliers as needed
● Maintain our appointment booking system and triage client situations by gathering the necessary information to determine client needs
● Engage with clients for follow-ups and serve walk-in customers for non-prescription products
● Support our Soles4Souls clinic donations and shoe drives
● Assist with conveying and following our protocols
● Complete other administrative duties (e.g., office supply management, placing orders, processing payment, answering phones and inquires, etc.)
Qualifications:
● A strong technical aptitude and the ability to learn new computer programs quickly
● Experience with Microsoft Office suite (Outlook, Word, Excel, etc.)
● Excellent communication (verbal and written) and strong organizational skills
● High school diploma
Preferred Experiences:
● Experience using QuickBooks
● Experience working in a clinical retail setting or retail management, leadership, or supervisory role
● Experience with sales in any industry
● Direct experience with customer/client interaction and communication
We are passionate about giving back to our community through our Soles4Souls program and our Do More campaign. Together with our clients, we have collected over 700,000 gently used shoes to distribute to people in need here in Canada and in developing countries and have helped to empower people out of poverty.
Our collaborative, approachable, and eager to help team leads with integrity and takes a practical approach to client care. We have a genuine passion for helping people Do More and live pain free – whether that means getting through a day of work without limitations, chasing after their grandchildren, or running a marathon.
If this sounds like the kind of company you want to build a career with, we can’t wait to meet you.
How to Apply:
If you want to build your career and grow with us, please apply now. We believe in building a team that reflects the diversity of the world we live in, and we encourage applications from all groups including those that are traditionally underrepresented. If you require any accommodation in the recruitment process, please let us know.
We’ll review all applications and will reach out directly to those whom we wish to move forward within our recruitment process, and we look forward to hearing from you.
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Ability to commute/relocate:
- Clarington, ON L1C 1P8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
