Job Overview
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical and dental office procedures, proficiency with electronic medical records, and excellent communication skills to ensure smooth daily operations within a busy medical or dental practice.
Duties
- Greet patients warmly and assist them with check-in and check-out processes
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update medical records using systems such as Epic and Dentrix
- Collect patient co-pays and insurance information accurately
- Prepare and organize patient charts and documentation for upcoming appointments
- Assist with billing procedures and insurance claims processing
- Maintain a clean and organized front desk area to promote a welcoming environment
- Coordinate with medical or dental staff to ensure timely patient flow and appointment scheduling
- Handle administrative tasks such as filing, faxing, scanning, and data entry
Qualifications
- Previous experience as a Medical Receptionist is highly preferred
- Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix
- Strong knowledge of Medical Terminology and Office Procedures
- Experience working in a fast-paced Medical or Dental Office environment
- Excellent communication skills, both verbal and written
- Ability to operate multi-line phone systems efficiently
- Demonstrated organizational skills with attention to detail
- Professional demeanor with a friendly, patient-focused attitude
- Prior office experience in healthcare settings is desirable
Join our team to provide outstanding patient service while supporting the efficient operation of our healthcare facility.
Pay: $17.20-$24.52 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
