Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of creating a connected, modern and competitive Ontario.
Position Purpose:
As part of our Product and Business Partnering team, the role is responsible for ensuring the smooth operation of our Project Management Information System (PMIS) i.e. Kahua and related business applications. Infrastructure Ontario (IO)’s PMIS system is used to manage projects across IOs capital program including managing schedules, budgets and coordinating work of multiple parties. This role will coordinate the business’s responsibilities for system governance, training delivery, tools & template development, and ultimately working with end users to ensure effective use of the system.
To be successful in this role, the incumbent brings both experience in the engineering and construction industry and strong technical skills with IT systems. This includes understanding of construction project processes, contracts, and knowledge of databases and reporting tools. Experience implementing or administering IT systems is considered an asset.
What You Will Do:
Business Systems Support:
- Provide superuser-level support to end users, developing a broad understanding of business systems and processes.
- Develop tools (templates and reports) to optimize system usage
- Coordinate Business oversight of system enhancements
Audits and Governance:
- Ensure proper approvals and effective tracking of license administration tasks and access requests.
- Solicit input from stakeholders and consolidate responses for audits and similar governance tasks.
Training and Content Management:
- Coordinate training and associated Organizational Change Management (OCM)
- Manage content related to Business Systems (i.e. training documents) on SharePoint sites.
What We Are Looking For:
- Relevant experience or education in Engineering, Computer Science or related discipline.
- Experience in the construction industry (project management systems or project controls experience would be an asset)
- Strong IT Systems background including experience with databases and related tools (such has MS SQL Server, MySQL, Oracle RDMS, MS PowerApps & Power Automate, Python, Visual Basic for Applications).
- Proficiency with SharePoint and Excel.
- Experience with report writing tools (PowerBI, Tableau, SQL Reporting Service or similar).
- Excellent communication skills, including technical writing.
- PMP, CCP (AACEi Certified Cost Professional) or similar certifications or in the process of acquiring is an asset.
What We Offer:
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to an additional 5% of their annual salary. To provide further options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.
- A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
- A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
- Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role.
- Access to a suite of virtual healthcare options to support non-urgent medical needs
- A convenient, central location at 1 Dundas St West, easily accessible by public transit.
We offer a competitive salary range of $90,100 to $116,600 (P4 level), pay will align with skills, knowledge and experience of the candidate.
Internally, this position's title is called Business Applications Support Specialist.
This posting will close on Monday June 8, 2026 at 11:59 pm.
Interviews will occur on a rolling basis until the role is filled.
Exact compensation may vary based on skills, knowledge and experience.
This posting is for a current active vacancy. We are actively recruiting to fill this position.
After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.
At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.
At Infrastructure Ontario, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application will be reviewed by both AI and our hiring team for a thorough evaluation. Please note that final hiring decisions are made solely by our experienced hiring team.
