Company Overview
We are a friendly, patient-focused healthcare clinic committed to providing exceptional service to our diverse community. We are currently seeking a full-time bilingual receptionist who is fluent in English and Korean to join our team.
Job Type
Full-time
Monday to Friday
Location
Clinic location: 1185 Queensway East, Unit 7 Mississauga, ON L4Y 1S1
Responsibilities
- Greet patients warmly in person and over the phone in English and Korean
- Schedule, confirm, and manage patient appointments
- Handle incoming calls, emails, and inquiries professionally
- Assist with patient check-in and check-out
- Maintain accurate patient records and documentation
- Process payments, billing, and insurance information (training provided if needed)
- Communicate effectively with clinical and administrative staff
- Maintain a clean, organized front desk and waiting area
Qualifications & Requirements
- Fluent in both English and Korean (spoken and written) – required
- Previous receptionist, administrative, or customer service experience preferred
- Strong communication and interpersonal skills
- Professional, friendly, and calm under pressure
- Comfortable using computers, scheduling software, and office systems
- Excellent organizational and multitasking abilities
Preferred (Nice to Have)
- Experience in a healthcare or dental clinic setting
- Familiarity with booking or practice management software
- Basic billing or insurance knowledge
What We Offer
- Competitive hourly wage (based on experience)
- Supportive and welcoming team environment
- On-the-job training
- Opportunities for long-term growth
How to Apply
Please apply through Indeed with your resume.
Short-listed candidates will be contacted for an interview.
Job Types: Full-time, Part-time, Permanent
Pay: $17.60-$20.00 per hour
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Work Location: In person
