As a Road Service Technician, you will be responsible for the maintenance, diagnosis, inspection, and repair of specialized equipment directly at customer locations. You will act as a ambassador by delivering safe, efficient, and professional service interventions.
Your contribution to the company's success will include the following tasks:
- Traveling to customer sites or job sites to perform service calls.
- Diagnosing issues and determining necessary repairs for quote preparation.
- Carrying out repairs in accordance with quotes and within allocated time frames.
- Adjusting settings and calibrating various machines.
- Performing annual mechanical inspections and preventive maintenance.
- Completing repair, inspection, and preventive maintenance reports following the 2C method and attaching required photos.
- Immediately reporting any discrepancies with the quote to the immediate supervisor.
- Communicating safety concerns to the immediate supervisor.
- Adding all necessary parts (taken from the truck inventory) to work orders for repairs not initially included in the quote.
- Returning empty bins and unused parts to the parts department for inventory restocking.
- Managing and assisting with mobile unit inventory.
What we are looking for in our future colleagues:
- Significant experience in construction equipment mechanics, heavy mechanics or agricultural mechanics.
- Customer service experience.
- Strong mechanical, hydraulic, and electrical knowledge.
- Ability to read and interpret electrical and hydraulic diagrams.
- Valid driver's license.
- Bilingualism (English-French) - Asset.
- Manual dexterity, attention to detail, and precision.
- Logical thinking, analytical skills, and strong diagnostic abilities.
- Organized, rigorous, autonomous, resourceful, and able to manage priorities.
- Good communication skills.
What you can expect from your new team:
- Evenings and weekends off.
- Possibility of a 4-day workweek.
- Service vehicle equipped with specific parts and tools (kept at home).Group insurance covering prescription drugs, dental care, long-term disability, critical illness, healthcare professionals, telemedicine, the Employee Assistance Program (EAP), and much more!
- An employer contribution to the retirement plan that enhances the overall compensation package.
- Corporate clothing provided.
- Ongoing training.
- Opportunities for advancement in a context of growth and expansion.
- A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration.
Job Types: Full-time, Permanent
Pay: $33.65-$43.40 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Experience:
- mechanical: 3 years (required)
- hydraulic: 3 years (preferred)
- Electrical: 3 years (preferred)
Licence/Certification:
- Class 5 Licence (required)
Work Location: On the road
