A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask.
Responsibiltes:
- Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
- Provide exceptional customer support, addressing inquiries and resolving issues promptly.
- Schedule appointments and send reminders to clients.
- Follow up with clients to ensure satisfaction and address any concerns.
- Reach out to potential clients for our services.
- Assist with getting and answering reviews.
- Handle warranty claims and order replacement parts.
- Answer incoming calls and provide professional customer service.
- Manage specific client accounts and build strong relationships.
- Assist with marketing and sales efforts as needed.
Qualifications:
- Experience in office administration or customer service is preferred.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
- Previous experience in office administration, customer service, or a service-based industry preferred
- Experience with field service management software is preferred
- Ability to work independently and as part of a team.
- Social Media and Marketing Proficient
Benefits:
- Competitive salary and benefits package.
- Opportunities for growth and development.
- Supportive and collaborative work environment.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative: 1 year (required)
Location:
- Concord, ON L4K 3W7 (preferred)
Work Location: In person
