Description
Position Summary
The Director of Human Resources is responsible for the operational leadership, coordination, and oversight of the Human Resources department at Deep River and District Health, ensuring effective and responsive delivery of human resources services that support organizational operations, workforce stability, employee engagement, and legislative compliance.
The role provides leadership in recruitment, labour and employee relations, attendance management, compensation and benefits administration, disability management, occupational health coordination, performance management, policy oversight, employee engagement, organizational learning support, and human resources operational planning.
Working collaboratively with organizational leaders, the Director of Human Resources provides practical guidance, coaching, and leadership support to promote effective people management practices, positive employee relations, and a respectful, safe, and productive workplace culture aligned with DRDH’s mission, vision, values, and standards of behaviour.
Position Relationships
Reports directly to the Executive Vice President & Chief Financial Officer. Provides direct leadership, supervision, and support to Human Resources staff. Works collaboratively with organizational leaders, managers, employees, bargaining unit representatives, Payroll, Occupational Health, Scheduling, Finance, education partners, and external service providers as required. Represents Human Resources on organizational committees, labour-management committees, and external meetings as assigned.
Duties:
- Provide strategic and operational leadership for all Human Resources functions, including recruitment, onboarding, employee relations, compensation, benefits, attendance management, disability management, and workforce planning.
- Lead and develop the Human Resources team, establishing priorities, monitoring service delivery, and supporting staff development and performance.
- Promote a collaborative, responsive, and service-oriented Human Resources function that supports organizational goals.
- Provide leadership and guidance to managers on workforce planning, recruitment, onboarding, retention, and staffing transitions.
- Monitor recruitment and retention initiatives and identify opportunities to strengthen workforce stability and employee experience.
- Provide expert guidance on employee and labour relations matters, including collective agreement interpretation, grievances, investigations, performance management, accommodations, workplace conflict resolution, and discipline.
- Support leaders in managing employee issues and maintaining productive workplace relationships.
- Foster positive relationships with bargaining unit representatives and participate in labour-management activities as required.
- Oversee compensation, benefits administration, pension processes, attendance management, WSIB administration, disability management, return-to-work programs, and employee records administration.
- Ensure compliance with applicable legislation, accreditation standards, collective agreements, organizational policies, and reporting requirements.
- Lead policy development, job description review, audits, reporting, and continuous improvement initiatives.
- Support employee engagement, learning, leadership development, wellness, recognition, and performance management initiatives.
- Contribute to organizational planning, committees, projects, and initiatives that strengthen workplace culture and organizational effectiveness.
- Other duties may be assigned and may not be limited to the scope of an individual department.
Qualifications:
- University degree in Human Resources, Business Administration, Industrial Relations, Organizational Leadership, or related field.
- Certified Human Resource Leader (CHRL) designation, and a member in good standing with HRPA
- Minimum five to seven (5-7) years progressive Human Resources experience.
- Demonstrated Human Resources leadership experience, preferably in a unionized healthcare or broader public sector environment.
- Experience supporting labour relations processes, employee relations, workplace investigations, attendance management, recruitment, performance management, and human resources operations.
- Experience supervising staff and coordinating departmental priorities.
- Detailed knowledge of employment legislation including the Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Accessibility for Ontarians with Disabilities Act, Labour Relations Act, Public Hospitals Act, and applicable long-term care legislation.
- Strong knowledge of collective agreement interpretation, labour relations practices, and workplace investigations.
- Strong leadership, facilitation, conflict resolution, coaching, communication, and interpersonal skills.
- Ability to manage competing priorities in a fast-paced and evolving environment.
- Strong analytical, documentation, organizational, and problem-solving skills.
- High degree of professionalism, discretion, confidentiality, and sound judgment.
- Demonstrated ability to build collaborative working relationships across all levels of the organization.
- Proficiency with Microsoft Office products and Human Resources Information Systems.
- Excellent attendance record.
- Adhere to all policies and procedures.
- Must agree to adhere to DRDH Standards of Behaviour.
- Support and demonstrate the Mission, Vision and Values of Deep River and District Health.
