Join Our Team at Aspire Care Clinic!About Us
Aspire Care Clinic is a growing physician-led skin and cosmetic clinic dedicated to providing exceptional medical dermatology and aesthetic care. With locations in Airdrie and Calgary, our team is passionate about helping patients achieve healthier skin and greater confidence through professional, compassionate, and evidence-based care.
We are committed to creating a welcoming environment for both our patients and our team members, where collaboration, growth, and excellent patient care are at the heart of everything we do.
We're Hiring: Patient Care Coordinator & ReceptionistSchedule
- Full-Time Position
- Tuesday to Saturday
- Must be willing to work at both our Airdrie and Calgary clinic locations as required
Key ResponsibilitiesPatient Experience & Frontline Service
- Greet patients and visitors warmly in person and over the phone
- Create a positive, professional first impression for every patient interaction
- Assist patients with inquiries, appointments, and clinic information
Referral Coordination
- Process and manage incoming referrals through our EMR system
- Triage referrals according to urgency and clinic protocols
- Coordinate communication with referring clinics and patients to ensure timely follow-up
Appointment Management
- Schedule, confirm, and manage medical and cosmetic appointments
- Support efficient patient flow and provider schedules
- Assist with recalls, waitlists, and appointment reminders
Administrative Support
- Perform general reception duties including filing, scanning, data entry, and supply management
- Maintain accurate patient records within the EMR system
- Support day-to-day clinic operations and team coordination
Product & Service Knowledge
- Develop a strong understanding of our medical-grade skincare products and cosmetic treatments
- Assist patients with basic product and service inquiries
- Support clinic promotions and patient education initiatives
Digital Communication
- Respond professionally to emails, online inquiries, and internal communications
- Assist with social media engagement and content support (an asset but not required)
What We're Looking ForQualifications & Skills
- Experience in a medical office, specialist clinic, aesthetic clinic, or customer service environment is preferred
- Experience with referral management and EMR systems is an asset
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask effectively in a fast-paced environment
- Professional, dependable, and patient-focused
Passion for Skin Health & Aesthetics
- A genuine interest in skincare products, cosmetic services, and helping patients achieve their skin health goals
- Enthusiastic about learning medical-grade skincare lines, cosmetic treatments, and patient education
- Comfortable discussing products and services with patients in a professional and supportive manner
Personal Attributes
- Positive, friendly, and welcoming attitude
- Strong problem-solving abilities and initiative
- Ability to work independently and as part of a collaborative team
- Adaptable and willing to support both clinic locations as needed
Why Join Aspire Care Clinic?
At Aspire Care Clinic, you'll be joining a supportive and growing team dedicated to making a meaningful difference in our patients' lives. We offer a positive work environment, opportunities for professional growth, ongoing training, and the chance to be part of an exciting expansion as we continue to serve the Calgary and Airdrie communities.
If you enjoy working with people, have a passion for skin health and aesthetics, and thrive in a fast-paced healthcare environment, we'd love to hear from you.
Job Type: Full-Time
Schedule: Tuesday–Saturday
Location: Airdrie & Calgary, Alberta
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Work Location: In person
