Dental Office Manager Role
aka - The Doctor's Right Hand & MUST HAVE DENTAL EXPERIENCE
NOW HIRING
Not Just a Manager. The Right Hand.
- We're looking for an Office Manager who leads with integrity, protects the team, and owns the financial heartbeat of the practice.
- You'll bring structure, clarity, and follow-through all while keeping patients, production, and people moving in the right direction.
QUICK FACTS
- Role: Office Manager Full-time (no weekends)
- Must Have: Dentrix + A/R Experience (Non-negotiable)
- You Are: Sharp, Reliable, A/R Savvy
- Also Ideal For: A Senior Admin Ready to Lead
- Convenient south Calgary location near Chinook Centre
- No Weekends or late evenings!
THE ROLE
Leader. Advocate. A/R Specialist. All in one.
- This role is for someone who can run the front with confidence, keep the schedule strong, and drive A/R with discipline.
- You'll lead the administrative team, partner closely with the doctor, and bring visibility to what's working, what's stuck, and what needs to change, of course without drama, excuses, or surprises.
KEY RESPONSIBILITIES
- You lead the team and set standards, coach performance, keep the day running smoothly
- You own the schedule, in order to protect production, reduce gaps, keep flow efficient
- You own A/R & month-end , which means, track, follow up, report with accuracy
- Coordinate insurance follow-up and patient balances with ease
- You're the team's advocate and create clarity, fairness, with accountability
- Support hiring, onboarding, and training as needed
- You elevate patient experience to make every interaction is organized, and respectful
- You're the doc's go-to, this is important to be able to bring honest updates, solutions, follow-through every week
THE DOCTOR'S RIGHT HAND
- This is so important to us that you be the doctor's operational partner and truth-teller
- Bring weekly updates: wins, issues, and next actions
- Improve systems, scripts, and patient experience
RECAP OF WHO YOU ARE & WHAT YOU BRING TO THE TABLE
- Dentrix experience and you may have a few tricks to teach us
- Proven A/R ownership we need to be real here, this is a work project, and we hope you are up for the challenge
- Comfortable leading the team with clear expectations
- Strong phone skills and patient communication, it just comes easy to you
- Schedule management mindset, you get that production, flow, and same-day opportunities are key
- Accurate, detail-driven, and consistent with numbers, they are your jam
- Able to give direct, respectful feedback and hold boundaries
- Reliable follow-through and in plain English, you finish what you start and you do what you say you will do
- Professional, calm presence, especially when the day gets busy
READY TO OWN IT?
If you're the kind of Office Manager who takes pride in clean systems, honest communication, and real results and you have Dentrix plus A/R experience we want to meet you.
Send your resume and a brief note about why you're a fit to [email protected].
Pay: $40.00-$50.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
