JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
We're seeking an accomplished Senior Payroll Analyst to support Canadian payroll operations, drive compliance excellence, and implement process improvements. You'll work with cutting-edge HRIS technology, mentor team members, and directly impact the employee experience for JLL professionals across Canada. This role is ideal for a seasoned payroll professional who thrives on solving complex challenges and wants to leverage their expertise within a global organization.
This role is in office 3 days/week and has flexibility to work remotely 2 days/week.
What your day-to-day will look like:
Payroll Operations Leadership: Lead accurate, timely multi-provincial payroll processing across all Canadian provinces and territories, ensuring complete compliance with CPP, EI, and federal/provincial tax withholdings. Oversee the full payroll lifecycle including new hires, terminations, salary adjustments, bonuses, commissions, and complex off-cycle payments.
Compliance Excellence: Maintain expert-level knowledge of Canadian payroll legislation including Employment Standards, CRA requirements, and Quebec-specific regulations (QPP, QPIP, CNESST). Prepare and submit critical government filings including T4/T4A statements, ROEs, EHT returns, and WSIB reporting. Lead audit preparations and identify compliance risks proactively.
Technology Leadership: Serve as the payroll system subject matter expert, driving automation, streamlining workflows, and championing best practices. Lead system upgrades, integrations, and implementations in partnership with HR, Finance, and IT teams.
Strategic Partnership: Handle complex escalated inquiries while maintaining strict confidentiality. Partner with senior HR and Finance leadership on compensation strategy, budgeting, and workforce planning. Generate sophisticated analytics for executive review including cost analysis, variance explanations, and trend forecasting.
Team Leadership: Provide guidance, training, and mentorship to junior payroll staff. Review work for accuracy, offer constructive feedback, and build team capability through documentation and knowledge sharing.
Required Qualifications:
Experience: 7+ years of progressive Canadian payroll experience with demonstrated multi-provincial expertise, including complex scenario resolution and Quebec's distinct system.
Certification: PLP certification required.
Technical Mastery: Expert-level understanding of Canadian federal/provincial employment legislation, payroll regulations, and tax compliance. Experience interpreting complex legislation and applying it to unique situations.
Systems Expertise: Strong experience with enterprise payroll systems (Workday, ADP Workforce Now, Ceridian Dayforce). Proven ability to configure systems, troubleshoot complex issues, and optimize functionality.
Advanced Analytics: Expert Excel skills including pivot tables and advanced formulas. Experience with reporting tools and business intelligence platforms is a plus.
Leadership: Demonstrated ability to lead projects, mentor team members, and influence stakeholders. Strong communication skills with ability to explain complex concepts to non-payroll audiences.
Professional Excellence: Exceptional attention to detail with superior organizational skills. Ability to manage multiple priorities under pressure while maintaining absolute discretion with confidential information.
Preferred Qualifications:
CPM designation
Equity/international assignment payroll knowledge
Bilingual English/French proficiency
Professional services industry background
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
