Primary Responsibilities:
- Greet and welcome guests, manage check-in and check-out processes efficiently
- Handle guest reservations, payments, and front-desk systems
- Provide hotel and local area information, respond to guest inquiries
- Manage guest requests and complaints, coordinate with other departments for solutions
- Maintain accurate records of bookings, payments, and communications
- Monitor and address lobby and public areas for cleanliness
- Maintain and assist with breakfast service as required
- Other duties as assigned
Expectations:
- To carry out the duties in a professional manner.
- To know the Company’s routines and follow them efficiently and with appropriate care.
- To arrive for work punctually and to remain on duty until essential activities have been completed.
- To conduct yourself in a manner consistent with the health and safety standards of the Company, other staff and yourself.
- To be able to perform certain tasks without direct supervision.
**please note this is for an day time part-time position (from 7am to 3pm)**
Job Type: Casual
Pay: From $18.50 per hour
Work Location: In person
