Business Development Representative (Inside Sales)
Ronco Safety - Concord, ON
$50,000.00-$60,000.00 per year
At RONCO we help companies achieve the highest standards in safety, worker confidence and productivity. Our trusted distribution networks deliver products that help comply with safety standards for both employees and their work processes.
If you are interested in working for an innovative and dynamic organization, then RONCO is the right place for you. Working with the Sales team, the successful candidate will have an opportunity to be involved in many areas of Sales and expand their skill set.
We are currently seeking to fill an Inside Sales Business Development Representative role at our Concord, ON head office.
Skill & Knowledge Requirements
- Excellent verbal and written communication skills, with a strong command of English.
- A collaborative team player with a positive and adaptable attitude.
- Experience utilizing CRM software, with the ability to quickly learn new systems.
- Highly detail-oriented, proactive, and a fast learner.
- Comfortable working independently and as part of a team.
- Warm, friendly, and professional phone etiquette.
- Outgoing, with the ability to build rapport and communicate effectively with customers and colleagues.
- Strong organizational skills, with the ability to manage multiple tasks and meet tight deadlines.
- Proven track record in sales and customer relationship management.
- Skilled in engaging and selling to Commercial and National Account-level clients.
Essential Duties & Responsibilities
- Utilize the CRM system to administer all customer activities and follow-ups.
- Log activity notes in CRM.
- Independently adhere to the weekly schedule for assigned portfolio of contacts, accounts, and outside Sales Group.
- Build customer awareness of RONCO's PPE solutions and generate sales opportunities.
- Assist National Accounts key objectives and coordinate TM activities in support of National Account programs and activities.
- Develop strong customer relationships through proactive communication and follow-up.
- Increase account penetration through cross-selling, upselling, product substitution opportunities, and new product introductions.
- Identify opportunities to convert transactional customers into long-term strategic accounts.
- Generate new business opportunities through outbound calling, email prospecting, CRM campaigns, dormant account reactivation, and lead follow-up.
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails into assigned customers.
- Regularly communicate with Non-Focus National Accounts across Canada.
- Qualify inbound and outbound leads using defined sales qualification criteria.
- Maintain rapid speed-to-lead response standards.
- Ensure customers are aware of programs or promotional opportunities being offered.
- Understand customer needs and requirements and ensure CRM is updated.
- Close sales and achieve assigned targets.
Desired Education & Experience
- 3-5 years of experience in a sales or business development role, preferably in a B2B environment.
- Prior experience with lead qualification or inside sales is highly desirable.
- Strong written and verbal communication skills.
- Excellent interpersonal skills and a proactive approach to problem-solving.
- Familiarity with CRM systems, email outreach tools, and Microsoft Office Suite including Word, Excel, and PowerPoint.
- Ability to work in a fast-paced, ever-changing environment.
- Self-motivated with a passion for meeting and exceeding sales goals and KPIs.
- Bachelor's degree or equivalent work experience.
Benefits
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
How to Join Us
Ready to join our team? If you are an organized, safety-oriented professional who meets the qualifications above, please submit your application directly via Indeed. For inquiries, email [email protected].
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Ability to commute/relocate: Concord, ON L4K 2C7: reliably commute or plan to relocate before starting work required.
Education: Bachelor's Degree required
Experience: Microsoft Excel: 3 years required; Microsoft Office: 3 years required; Inside Sales and Business Development: 3 years required
Work Location: Hybrid remote in Concord, ON L4K 2C7
Additional Information about the job:
Shift Days :Monday,Tuesday,Wednesday,Thursday,Friday
Schedule: Day Shift
