The role involves providing front‑line customer support and ensuring smooth daily operations within a fast‑paced environment. Key responsibilities include:
- Answering incoming phone calls and professionally assisting customers with inquiries, orders, and general information.
- Taking and processing customer orders accurately and efficiently.
- Directing calls to the appropriate departments or team members to ensure timely resolution of customer needs.
- Handling debit and credit card payments securely and following established payment procedures.
- Filing and organizing paperwork, maintaining accurate records, and supporting administrative tasks.
- Picking and packing orders with attention to detail to ensure accuracy and quality before shipment.
Job Types: Full-time, Permanent
Pay: From $16.00 per hour
Education:
- Bachelor's Degree (preferred)
Experience:
- customer service: 1 year (required)
Work Location: In person
