Account Manager & Content Editor
Don’t Just Get a Job. Step Into a Career.
Upkeep Media is not just another marketing agency.
We are building the leading growth partner for property management companies across North America. Our clients trust us to generate high-quality owner leads, strengthen their brand authority, and build predictable growth systems that scale.
As we scale, we’re looking for an Account Manager & Content Editor who wants more than a task list.
This role gives you direct exposure to leadership, hands-on experience in both client account management and digital content operations, and the opportunity to take real ownership inside a growing company.
You’ll learn how a modern agency operates from the inside. You’ll lead client conversations. You’ll edit and optimize digital content. You’ll help ensure client websites stay polished, accurate, and aligned with campaign goals. You’ll see the impact of your work.
If you are organized, detail-oriented, confident in communication, and eager to grow quickly in your career, this is an opportunity to accelerate your growth.
We’re looking for someone who is motivated, coachable, and excited to be part of something that’s building momentum.
If that sounds like you, let’s talk.
Role Overview
This position is approximately:
70% content editing, publishing, and SEO support
30% client account management
You will support the quality and performance of client content while managing a defined portfolio of client accounts. This dual exposure gives you a unique opportunity to learn both sides of agency operations: content execution and client management.
Key Responsibilities
Content Editing, Publishing, and SEO Support – 70%
You will help edit, format, publish, and optimize digital content across client campaigns.
Responsibilities include:
- Proofreading and editing blog posts, landing pages, and website copy
- Improving grammar, clarity, structure, flow, readability, and overall quality
- Ensuring content follows internal guidelines, client requirements, style, tone, formatting, and SEO standards
- Formatting and publishing content in CMS platforms such as WordPress, Grav, or similar systems
- Checking content for accuracy, consistency, formatting, internal linking, and presentation
- Applying basic on-page SEO best practices, including titles, headers, meta descriptions, internal links, and image alt text
- Reviewing client websites for content errors, outdated information, formatting issues, and update opportunities
- Helping identify content gaps, refresh opportunities, and recommendations for improving content quality
- Organizing content files in Google Drive and project management tools such as ClickUp
- Communicating with the content, SEO, and account management teams to ensure deliverables are timely, accurate, and aligned with campaign goals
This portion of the role requires strong attention to detail, strong English writing and editing skills, and the ability to follow structured processes.
Client Account Management – 30%
You will manage up to 20 client accounts once fully ramped.
Responsibilities include:
- Leading monthly reporting calls via Google Meet
- Interpreting performance data and explaining results clearly
- Coordinating with SEO, content, and web teams
- Ensuring all deliverables are completed on time
- Following up on client requests and internal action items
- Identifying risks early and communicating proactively
- Keeping client campaigns organized and moving forward
- Maintaining strong client relationships through professionalism, organization, and follow-through
- Maintaining a minimum 96%+ retention rate across your book of clients
Success in this role requires organization, follow-through, strong communication skills, and comfort leading structured client conversations.
Qualifications
- 1 to 3 years of professional work experience
- Strong English writing, editing, and proofreading skills
- Strong written and verbal communication skills
- Highly organized with strong time management
- Comfortable leading client calls
- Detail-oriented and process-driven
- Comfortable working with data and performance metrics
- Comfortable working independently in a remote environment
- Ability to learn quickly and follow established content guidelines
- Interest in SEO, content marketing, or digital marketing
- Experience working in WordPress, Grav, or another CMS, or the ability to learn quickly
Experience in content editing, SEO, digital marketing, agency work, account coordination, account management, client success, or project management is considered an asset.
Requirements
- Reliable internet connection
- Personal laptop or computer
- Availability for full-time work, 40 hours per week
- Availability Monday to Friday during standard business hours
- Comfortable editing, writing, and communicating in English
What We Offer
- Fully remote work environment
- Structured onboarding and training
- Training in SEO, content marketing, and client account management
- Clear expectations and defined responsibilities
- Direct exposure to agency leadership
- A fast-paced and professional team environment
- Opportunity for growth inside a growing company
- Annual performance reviews
- Paid time off
Job Type
Full-time
Benefits
- Paid time off
- Work from home
Language
English required.
Work Location
Remote.
Job Type: Full-time
Pay: $47,500.00-$50,000.00 per year
Benefits:
- Casual dress
- Paid time off
- Work from home
Work Location: Remote
