Job Overview
We are seeking a highly organized and personable Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth gym operations.
The ideal candidate will possess strong organizational and administrative skills, excellent people skills with a natural ability to connect with clients, confidence in sales and communication, a genuine passion for fitness, and a proactive attitude with the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Front Desk Operations – Greet and check in clients, handle inquiries, and provide outstanding customer service
- Sales & Membership Support – Confidently discuss training options, assist with membership sign-ups, and provide guidance on gym services
- Client Engagement & Retention – Build strong relationships with members, ensuring they feel welcomed and valued
- Administrative Duties – Manage bookings, process payments, and maintain accurate records
- Social Media & Marketing Support – Assist in creating content, posting updates, and engaging with the gym’s online community
- General Gym Upkeep – Ensure the front-end space is tidy, organized, and aligned with the gym’s high standards
Qualifications
- Sales experience required – must be confident in speaking about services and guiding potential clients toward the best membership option
- Some knowledge of health, fitness, and wellness – must understand the basics of training and gym culture
- Proven clerical or administrative experience
- Strong computer skills with proficiency in Microsoft Office (Word, Excel) and Google Workspace
- Excellent phone etiquette and customer service skills for handling inquiries
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Attention to detail for proofreading documents and managing records accurately
- Prior experience with front desk operations or administrative support roles preferred
Availability for evenings and weekends is required – this is a key requirement for the role. The ideal candidate will be available to work three weekday evenings and every Saturday.
This position offers an opportunity to be an integral part of our team by ensuring efficient front desk operations while delivering outstanding support to clients and staff alike.
To Apply:
- Submit your resume and a brief cover letter explaining why you’re the right fit for Denman Athletics.
- Email your application to [email protected] with subject line: Front Desk Administrator and Membership Coordinator.
Job Type: Part-time
Pay: $20.00-$24.00 per hour
Benefits:
Work Location: In person
