Job Title: Front Office Administrator – Wellness Clinic
Job Type: Full-time / Part-time
Benefits: discounted clinic services, Paid time off.
Schedule: Monday to Friday (with occasional evening or Saturday shifts).
About Us
At Exhale Wellness, we believe that healing begins the moment a client walks through our doors. We are a multi-disciplinary wellness clinic offering physiotherapy, massage therapy, IV therapy and reflexology. Our mission is to empower our community to live healthier, more vibrant lives.
We aren't just looking for someone to answer phones; we are looking for the heart and face of our clinic. If you are a organized, warm, and wellness-minded individual, you’ll fit right in.
What You Will Do
As our Front Office Administrator, you will keep the clinic running smoothly and ensure our clients feel genuinely cared for. Your daily flow will include:
- The Warm Welcome: Greeting clients with an authentic, positive energy and managing the check-in/check-out process.
- The Schedule Puzzle: Managing appointments, optimizing practitioner schedules, and handling intake forms via our clinic software Jane App.
- The Communication Hub: Answering phone calls, responding to emails, and managing text inquiries with clarity and warmth.
- The Financial Flow: Processing payments (direct billing, insurance, credit cards) and managing daily balancing.
- The Sanctuary Upkeep: Keeping the reception and waiting areas clean, organized, and inviting
Who You Are
You are the perfect fit if you bring:
- Experience: 1–2 years of reception or administrative experience (medical, dental, or wellness clinic experience is a massive bonus, but we love transferable skills!).
- Tech-Savviness: Comfort learning new software quickly. Experience with clinic management platforms is highly valued.
- The Wellness Vibe: A genuine interest in health, wellness, and helping others.
- Superpowers: Exceptional multitasking abilities, bulletproof organizational skills, and a calm demeanor under pressure.
- Communication: Flawless verbal and written communication skills.
Why You’ll Love Working With Us
- A Positive Environment: No toxic corporate culture here. We practice what we preach mindfulness, respect, and work-life balance.
- Perks: Enjoy deeply discounted or complimentary wellness treatments from our talented practitioners.
- Growth: We love supporting our team’s professional development and cross-training.
How to Apply
If this sounds like your ideal workplace, we’d love to meet you! Please submit your resume along with a brief cover letter telling us one wellness practice you swear by (whether it's yoga, a morning coffee ritual, or a long walk in nature).
Exhale Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and clients.
Pay: $17.60-$17.80 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
