Northern Comfort & Co. Not Just Clean.... Elevated | Etobicoke / Toronto West
Job Type: Regional Manager & Quality Assurance Residential Cleaning & Care
Compensation: Target annual earnings of $68,000–$79,000+
Location: Etobicoke / Toronto West
Schedule: Primarily weekdays, occasional flexibility required
About Us
Northern Comfort & Co. is a growing residential home cleaning and care company serving Etobicoke and Toronto West.
We specialize in resort-inspired residential cleaning, home care support, and elevated client service for busy professionals, families, and homeowners who value consistency, trust, and attention to detail.
As our company grows, we are looking for a strong leader to grow with us.
This a professional residential cleaning role that includes a management & quality control element designed to retain regular ongoing clientele - but also a tremendous career growth opportunity for someone interested in leadership, operations, team development, and long-term business growth.
The Opportunity
We are seeking a highly dependable Regional Team Lead / Operations Coordinator to help support day-to-day operations, lead new client onboarding, maintain service quality, and assist with team logistics.
The right candidate will play a key role in helping us scale our business while maintaining exceptional service standards.
This position offers a clear path toward expanded leadership and regional management responsibility.
Core Responsibilities
- Lead first-time in home estimates, client cleans and onboarding visits
- Ensure consistent quality and service standards and coaching teams on how to retain longer term relationships with an attractive bonus structure for attracting lifetime loyal clientele
- Drive and support cleaning teams between job sites as needed - must have a valid G class license & a vehicle.
- Assist with scheduling, routing, and operational logistics
- Support client communication and follow-up
- Help maintain cleaning equipment and supplies
- Monitor quality control and identify service improvements
- Assist with training and supporting new team members
RequirementsMust-Haves
- Reliable personal vehicle
- Valid driver’s license
- Comfortable driving between client locations throughout Etobicoke and Toronto West
- Strong communication and interpersonal skills
- Exceptional attention to detail
- Reliable, punctual, and highly organized
- Ability to lead by example in client-facing environments
- Comfortable performing physical cleaning work when needed
Preferred Experience
Experience in one or more of the following is considered an asset:
- Residential cleaning
- Team leadership or supervision
- Hospitality or luxury service environments
- Operations or scheduling
- Customer service
Compensation & Incentives
This role offers a combination of:
- Competitive base compensation
- Performance-based incentives
- Client retention bonuses
- Growth-based earning opportunities
- Leadership advancement
Target annual earnings: $68,000–$79,000+
Compensation increases with operational responsibility, team development, and business growth.
Career Growth
We believe in promoting from within.
As we grow our Toronto West region we are recruiting top tier skilled professional cleaning teams who consistently demonstrate leadership, operational excellence, client retention, and team training & development and will be positioned for expanded regional leadership opportunities as the company grows.
This is an excellent opportunity for someone seeking long-term career growth within an entrepreneurial company.
Why Join Northern Comfort & Co.?
- Work with a growing premium service brand
- Opportunity for leadership advancement
- Be part of building something meaningful
- Strong growth potential
- Supportive team environment
If you are dependable, growth-minded, and ready to take ownership, we’d love to hear from you.
Apply today.
Pay: $69,000.00-$76,000.00 per year
Benefits:
- Flexible schedule
- Mileage reimbursement
Work Location: In person