Job Overview
Join our dynamic team as a Front Store Staff member, where your enthusiasm and dedication will play a vital role in delivering exceptional service to our customers. In this energetic position, you will be the friendly face greeting visitors, assisting with their needs, and ensuring a smooth and welcoming shopping experience. Your proactive approach and attention to detail will help create a positive environment that encourages customer loyalty and team collaboration. This paid position offers an exciting opportunity to develop your skills in a fast-paced retail setting while making a meaningful difference in our community.
Duties
- Greet customers in a friendly, professional, and welcoming manner.
- Process customer purchases accurately using the point-of-sale (POS) system.
- Handle cash, debit, credit, and other forms of payment while maintaining an accurate cash drawer.
- Operate the OLG lottery terminal, including selling lottery tickets, validating winning tickets, processing lottery transactions, and following all OLG policies and procedures.
- Support pharmacy team where applicable
- Assist customers with product inquiries and provide excellent customer service.
- Stock shelves, coolers, and displays while ensuring merchandise is organized and attractively presented.
- Monitor inventory levels and notify management of low stock or product shortages.
- Maintain a clean, organized, and safe front shop, checkout area, and customer-facing displays.
- Perform opening and closing duties, including cash balancing, lottery reconciliation, and preparing daily reports as required.
- Ensure promotional signage, pricing, and product displays are accurate and up to date.
- Follow company policies regarding cash handling, loss prevention, and security procedures.
- Assist with general housekeeping duties, including sweeping, dusting, and sanitizing high-touch surfaces.
- Respond to customer concerns professionally and escalate issues to management when appropriate.
- Work collaboratively with team members to ensure smooth daily operations.
- Comply with all workplace health and safety policies and procedures.
- Perform other duties as assigned by management.
Requirements
- Prior experience working in a retail environment is highly preferred
- Strong communication and interpersonal skills.
- Excellent customer service with a positive, professional attitude.
- Comfortable handling cash, debit, and credit card transactions accurately.
- Basic math skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Dependable, punctual, and reliable with a strong work ethic.
- Ability to work flexible hours, including evenings and weekends as needed.
- Comfortable using point-of-sale (POS) systems and OLG (Lottery) system or willing to learn.
- Maintains a clean, organized, and welcoming checkout and front shop area.
- Works well independently and as part of a team.
- Follows company policies, safety procedures, and loss prevention practices.
Join us in creating a welcoming atmosphere where every visitor feels cared for and valued. We are committed to supporting your growth as part of our dedicated team!
Pay: From $17.60 per hour
Benefits:
- Flexible schedule
- Paid time off
- Store discount
Work Location: In person
