Dental Administrator / Treatment Coordinator
We are a growing, patient-focused dental practice looking for a friendly, motivated, and organized Dental Administrator / Treatment Coordinator to join our team.
As our practice continues to expand and take on exciting new initiatives in the coming months, we're looking for someone who enjoys a fast-paced environment, is eager to learn, and is ready to take on new challenges.
Key Responsibilities:
- Welcome and greet patients with a warm, professional attitude.
- Answer incoming phone calls and respond to patient inquiries.
- Schedule and coordinate patient appointments.
- Prepare and present treatment estimates to patients.
- Communicate with insurance companies regarding coverage, claims, and pre-authorizations.
- Help ensure the front office runs efficiently while providing an exceptional patient experience.
What We're Looking For:
- Friendly, positive, and professional demeanor.
- Previous experience in customer service, reception, administrative support, or a healthcare setting is an asset.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Comfortable using computers and learning new software quickly.
- Professional, friendly, and compassionate when interacting with patients.
- Strong attention to detail and accuracy.
- Reliable, punctual, and able to work independently as well as part of a team.
- A positive attitude and a willingness to learn and grow within the practice.
- Experience with dental practice management software (e.g., Tracker, Dentrix, Cleardent, or Abeldent) is an asset but not required. We currently use Abeldent
- Knowledge of dental insurance and treatment planning is an asset but not required—we are happy to train the right candidate.
Don't meet every qualification? We encourage motivated candidates with strong customer service and communication skills to apply. We're looking for someone with the right attitude and a willingness to learn, and we're committed to helping the right person succeed.
If you're looking for an opportunity to grow with a supportive team and be part of an exciting new chapter in our practice, we'd love to hear from you.
Pay: $20.41-$25.00 per hour
Benefits:
- On-site gym
- On-site parking
- Vision care
Work Location: In person
