Job Summary
We are seeking a professional and organized Receptionist/Dispatcher to join our team. This role is vital in ensuring smooth communication, efficient scheduling, and exceptional customer service. The ideal candidate will have strong clerical skills, experience with office software, and the ability to manage multi-line phone systems. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.
Responsibilities
- Answer multi-line phone systems promptly and professionally, providing excellent customer service
- Manage scheduling and dispatching for service appointments or deliveries
- Maintain accurate records using data entry skills and filing systems
- Utilize software such as QuickBooks, Microsoft Office, Google Workspace, ServiceBox, and other office tools for administrative tasks
- Perform clerical duties including proofreading, document preparation, and correspondence management
- Handle customer inquiries via phone, email, or in person with professionalism and courtesy
- Support bookkeeping tasks related to billing or invoicing as needed
- Assist with general office duties such as filing, organizing documents, and maintaining a tidy front desk area
Requirements
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills including proficiency with Microsoft Office (Word, Excel), Google Workspace, and data entry
- Experience with QuickBooks and bookkeeping is a plus
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional phone etiquette and customer service skills
- Ability to handle multi-line phone systems effectively and professionally
- Attention to detail for proofreading and data accuracy
- Prior experience in medical or dental offices is desirable but not required
- Strong organizational skills with the ability to prioritize tasks effectively
- High school diploma or equivalent; additional administrative training is advantageous
Pay: $16.00-$20.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
