Job Overview
The Host/Hostess at Pur & Simple is the first point of contact for our guests. This role is responsible for creating a warm, welcoming, and organized front-of-house experience. The host/hostess manages the flow of guests, coordinates seating, and supports a smooth service environment while maintaining Pur & Simple’s standards for hospitality and efficiency.
Key ResponsibilitiesGuest Experience
- Greet all guests promptly with a friendly, positive attitude.
- Provide menus, answer basic questions about the restaurant, and ensure guests feel welcome.
- Manage the waitlist when required and provide accurate wait-time estimates.
- Escort guests to their tables and ensure they are comfortably seated.
Service Coordination
- Maintain an organized seating chart to support balanced server sections.
- Communicate table statuses clearly with servers, bussers, and management.
- Assist with phone calls, including reservations, inquiries, and takeout orders (if applicable).
- Monitor restaurant flow and adjust seating strategy during busy periods.
Cleanliness & Presentation
- Keep the host stand area tidy, stocked, and organized at all times.
- Assist in keeping entrance areas clean and welcoming.
- Help with resetting tables when needed to support smooth service turnover.
Teamwork & Communication
- Work closely with servers, kitchen staff, and managers to ensure efficient operations.
- Communicate guest needs, special requests, or concerns promptly to the appropriate team members.
- Support the front-of-house team with additional tasks during peak hours.
Qualifications & Skills
- Friendly, outgoing, and professional demeanor.
- Strong communication and customer service skills.
- Ability to multitask and stay calm during high-volume periods.
- Previous experience in a restaurant or customer service role (an asset but not required).
- Ability to stand for extended periods.
- Availability for mornings, weekends, and holidays.
Job Types: Part-time, Permanent
Pay: From $17.60 per hour
Work Location: In person
