Are you looking for a Hub Manager / Warehouse Operations Manager role with a leading logistics company?
RSS Inc. is hiring for Hub Manager / Warehouse Operations Manager for their esteemed client's distribution center located in Etobicoke, ON.
The Hub Manager is responsible for the safe, efficient, and compliant operation of the facility, ensuring timely movement of freight across the network while meeting service commitments and customer expectations. This role oversees all inbound, sortation, and outbound activities, with a strong emphasis on Health & Safety leadership, operational excellence, and team development. The Hub Manager plays a critical role in maintaining Canpar Express’ reputation for reliable parcel delivery across Canada.
MAJOR RESPONSIBILITIES:
- Full accountability for hub / warehouse operations, ensuring on-time delivery, scan compliance, and accurate freight handling
- Enforce a “Safety First” culture, ensuring strict adherence to Occupational Health & Safety Act (OHSA) requirements and company's safety policies and procedures
- Conduct regular safety inspections, hazard assessments, and incident investigations
- Ensuring root cause analysis and corrective actions are implemented promptly
- Ensure compliance with safety standards, and safe material handling practices within the hub
- Monitor hub performance using key KPIs (service, productivity, cost, and safety) and drive continuous improvement initiatives
- Manage labor planning, scheduling, and workforce productivity as per parcel volumes
- Provide leadership and coaching to supervisors and frontline employees
- Fostering a high-performance and accountable team environment
- Collaborate with linehaul, last-mile operations, and customer service teams to ensure seamless network execution
- Ensure compliance with company policies, standard operating procedures (SOPs), and any applicable collective agreements
- Support employee engagement initiatives and contribute to a positive workplace culture
MINIMUM QUALIFICATIONS:
- More than 5 years of supervisory or management experience in courier, parcel, or warehouse operations
- Strong knowledge of Ontario Health & Safety legislation and experience implementing workplace safety programs
- Proven ability to lead operations in a high-volume, time-sensitive environment
- Experience with performance metrics, operational KPIs, and continuous improvement practices
- Strong problem-solving skills, with the ability to respond quickly to operational and safety challenges
- Excellent communication and leadership skills with the ability to engage diverse teams
- Proficiency in Microsoft Office and transportation/warehouse systems
ADDITIONAL QUALIFICATIONS:
- Post-secondary education in logistics, supply chain management, or business is an asset
- Health & Safety certifications (e.g., JHSC Certification, COR, or equivalent)
- Experience in a unionized environment preferred
- Knowledge of linehaul coordination, last-mile delivery networks, and cross-docking operations
- First Aid/CPR certification and experience with emergency response planning
Shift:
- Afternoon, Monday to Friday
Location:
- Near Lakeshore Blvd. and Kipling, Etobicoke, ON
Note: Previous experience with reputed companies like, Amazon, UPS, FedEx, GLS, Purolator, Walmart, Warehouse Jobs, Warehouse Team Lead, Warehouse Team Leader, Warehouse Supervisor, Warehouse Supervisor/Manager, Warehouse Driver Supervisor, Transportation Coordinator, Warehouse Manager, Warehouse Team Manager, Warehouse Operations Supervisor, Warehouse Operations Manager, Facilities Manager, Hub Manager, Warehouse Manager, Terminal Manager, Operations lead roles, you may explore this opportunity
Job Type: Full-time
Pay: $100,000.00-$110,000.00 per year
Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you interested to work in the afternoon shift in Etobicoke, ON?
- Do you have experience working in unionized environment?
Experience:
- Warehouse distribution: 7 years (required)
- Supervising: 5 years (required)
- Team management: 5 years (required)
Work Location: In person
