Company Description
Boutique of Leathers & Open Road has been selling quality leather in Calgary since 1971. We are passionate about high-quality leather, offering a curated selection of fashion apparel, motorcycle gear, and accessories built for both style and durability. Known for carrying one of the largest collections of real leather handbags in Western Canada, we take pride in providing customers with authentic, well-crafted products that stand the test of time. Backed by decades of retail experience, our team is committed to delivering knowledgeable service and a shopping experience that reflects our dedication to quality and craftsmanship.
Responsibilities
- Making the company mission statement our driving force
- Managing all aspects of the day-to-day operations of the store in a manner consistent with Boutique of Leathers & Open Road culture, Performance Standards and Beliefs, while providing the Boutique of Leathers & Open Road Experience.
- Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre
Human Resources Management
- Staff recruitment, training, and development of future store leaders. Recognize and develop future store leaders
- Create and maintain a positive team environment whose players are passionate about our Performance Culture
- Process Outfitter Performance Evaluations on an annual basis
- Maintain open and honest communication with staff
- A commitment to open communication throughout the company
Operational Management
- Guiding and supporting the implementation of company policies and procedures
- Operating a profitable store, while contributing to company strategies
- Executing all training standards and company programs as per direction.
- A strong focus on customer service and consistently maintaining customer service levels
- Accurate inventory control, minimize Shortage & Adjustments, maintain accurate store inventory
- Ensure Manuals (Human Resources, Operations, Product Knowledge) are accessible to all staff and kept up to date
- Ensure accurate, legible, and timely daily, weekly, and monthly reporting. This includes payroll, Report 51, boot repairs, staff purchases, and layaway aging
- Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly
- Ensure that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual), and train staff accordingly
Merchandise Management
- Coach and train staff on merchandise display and presentation consistent with Lammle’s image
- Merchandise the store based on promotions or season and store profile
- Communicate and support company promotions
- Complete markdowns and transfers accurately and in a timely manner
- Use windows and store fronts effectively
- Provide product knowledge training and coaching to all outfitters
- Promoting and enhancing our company image
- Ensure displays and presentations are consistent with the Boutique of Leathers & Open Road image.
Skills
- Leader who can engage, inspire, empower, and motivate others to act.
- Strong personal skills, outgoing, and able to communicate with co-workers and customers
- Sales and customer service oriented, ability to identify opportunities and problem solve
- Critical thinking skills, proactive and innovative
- Self-motivated, having an ownership mentality and a can-do approach.
- Biker Lifestyle knowledge preferred
Qualifications
- Retail Management experience is a must
Send your resume to: [email protected]. No phone calls, please. Only candidates selected for an interview will be contacted.
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Store discount
Work Location: In person
