Personal Support Worker (PSW) – Position Overview
ROLE:
Under the direction and supervision of registered nursing staff, the Personal Support Worker (PSW) provides high-quality personal care and support to residents in accordance with the Long-Term Care Act, Retirement Home standards, and Ministry of Health regulations. The PSW helps residents maintain their highest possible level of physical, emotional, social, cultural, intellectual, and spiritual well-being, as outlined in individualized care plans. The PSW promotes dignity, independence, safety, and resident-centered care at all times.
RESPONSIBILITIES1. Resident-Centered Care
The PSW ensures and promotes resident-centered care by:
- Advocating for residents’ rights and supporting the principles of the Resident Bill of Rights.
- Demonstrating compassion, respect, and sensitivity to each resident’s background, culture, spiritual beliefs, and personal preferences.
- Encouraging resident independence and choice in daily activities.
- Supporting meaningful engagement and social interaction to enhance quality of life.
- Promoting a positive and inclusive environment among residents, families, staff, and visitors.
- Participating in care conferences and communicating resident needs, concerns, or changes promptly.
2. Personal Care & Activities of Daily Living (ADLs)
- Assisting residents with bathing, grooming, dressing, toileting, and hygiene.
- Helping residents with mobility, including safe transfers, positioning, and the use of assistive devices.
- Supporting residents during mealtimes, assisting with feeding as required, and promoting a pleasant dining experience.
- Observing and reporting changes in physical or cognitive status to nursing staff.
3. Health & Safety
- Following infection prevention and control (IPAC) protocols at all times.
- Maintaining a safe and clean environment for residents, including proper handling of equipment and adhering to safety procedures.
- Using proper body mechanics and safe-lift techniques to prevent injury.
- Reporting hazards, incidents, or concerns immediately as per policy.
4. Documentation & Communication
- Accurately documenting care and observations in accordance with established policies and regulatory standards.
- Communicating effectively and professionally with residents, families, and the interdisciplinary team.
- Maintaining confidentiality and professionalism at all times.
5. Support of Daily Living & Home Environment
- Assisting with light housekeeping tasks related to resident care (e.g., tidying rooms, making beds, laundry).
- Supporting recreational and social programs to promote resident engagement and well-being.
- Encouraging participation in meaningful activities that enhance independence and enjoyment.
6. Professionalism & Teamwork
- Demonstrating a caring, supportive, and empathetic approach.
- Participating in ongoing education, training, and professional development.
- Supporting a collaborative team environment and contributing to a positive workplace culture.
Job Type: Part-time
Pay: From $19.32 per hour
Experience:
- Support Care: 1 year (preferred)
Work Location: In person
