Job Summary:
The Youth Worker supports vulnerable youth ages 12–24 by delivering frontline assistance within Cyrus Centre’s Drop-In Resource Centre, Emergency Housing, and Supportive Housing programs. This role applies trauma-informed practices to promote safety, stability, and personal growth. As part of a collaborative team, the Youth Worker communicates effectively with youth and colleagues to ensure consistent care and connection in a respectful, hope-filled environment.
Responsibilities
- Supports youth in building life skills, setting goals, and navigating challenges.
- Delivers crisis response, supervision, and emotional support to youth in shelter and housing programs.
- Applies trauma-informed, strengths-based approaches in daily interactions.
- Communicates clearly and compassionately with youth, staff, and external partners.
- Organizes and facilitates daily routines and activities in a way that fosters community and safety.
- Monitors facility access and implements safety protocols, including wellness checks.
- Supports youth in connecting with community services and internal case planning.
- Maintains accurate documentation and contributes to program reporting.
- Promotes an inclusive and respectful environment that aligns with Cyrus Centre’s values.
- Contributes to the cleanliness, upkeep, and overall atmosphere of the facility
- Perform other duties as assigned by supervisor within the same scope and level of the role.
Skills & Abilities
- Strong verbal and written communication skills, with self- and situational-awareness.
- Ability to build rapport and maintain boundaries with diverse youth populations.
- Conflict resolution and de-escalation skills in high-pressure environments.
- Reliable, compassionate, and solutions-oriented.
- Familiarity with youth-related issues and trauma-informed care practices.
- Ability to work both independently and collaboratively.
- Organizational skills to manage documentation, schedules, and program routines.
- Ability to operate within the Microsoft Office 365 suite of products.
Qualifications
- Diploma or degree in Human Services or a related field (or currently working toward completion).
- Minimum 1–2 years of relevant experience supporting vulnerable youth or working in a similar frontline setting.
- Overdose awareness and Naloxone Administration Training also an asset.
- Emergency First Aid and Non-Violent Crisis Intervention training are assets.
- Successful completion of a Criminal Record Check (vulnerable sector).
- Demonstrated alignment with Cyrus Centre’s mission and faith-based values.
Job Type: Part-time
Pay: From $23.00 per hour
Application question(s):
- This position is part of a Christian faith-based organization and includes responsibilities that require representing and communicating the organization’s Christian mission and values. As a bona fide occupational requirement, candidates must demonstrate a personal commitment to the Christian faith. Can you briefly describe how you are able to demonstrate this?
Work Location: In person
