Resident Services / Front Desk Associate (Part-Time)
Location: Kingston (KIN)
Schedule: Part-Time | Evening/Weekend Shifts
138 Student Living is seeking a customer-focused Resident Services / Front Desk Associate to support daily residence hall operations and ensure residents and guests have a safe, smooth, and welcoming experience.
Greet residents and visitors, answer questions, and provide general support in a professional manner
Manage access control procedures (keys/cards, visitor logs, check-ins/outs)
Respond to routine concerns and requests, and escalate issues when necessary
Document incidents accurately and follow established reporting procedures
Support move-in/move-out activities and short-term stay processes
Monitor lobby/common areas to maintain safety, cleanliness, and order
Coordinate and submit maintenance requests through the work-order system
Communicate clearly with residents, operations staff, and maintenance teams
Strong customer service and communication skills
Calm, professional, and dependable-especially in fast-paced or high-traffic periods
Comfortable working evening shifts and weekends
Basic computer skills (email, Excel/Google Sheets; booking/ticketing systems are an asset)
Prior experience in front desk, hospitality, administration, security desk, or student services is an asset
Apply today if you enjoy helping people, staying organized, and working in a student-focused environment.
Additional Information about the job:
Shift Days :Monday,Tuesday,Wednesday,Thursday,Friday
Schedule: Day Shift
