Job Summary
We are seeking a dedicated and energetic Shift Leader to join our in-store kitchen team at Papa <PERSON>’s in <LOCATION>. This leadership role involves overseeing daily operations during the shift, managing order taking, and preparing pizzas to ensure high-quality food service. The ideal candidate will have a strong background in food preparation, excellent customer service skills, and the ability to lead a team effectively. This position offers an opportunity to develop leadership skills within a fast-paced food industry environment.
Duties
- Lead and supervise the in-store kitchen team during assigned shifts, ensuring smooth operation from order taking to pizza preparation.
- Take customer orders accurately using POS systems, including Micros POS, and process transactions efficiently with cash handling expertise.
- Prepare pizzas and other menu items following food safety and sanitation standards, maintaining cleanliness and organization of the kitchen area.
- Upsell menu items to enhance customer experience and increase sales opportunities.
- Manage time effectively to ensure orders are completed promptly while maintaining quality standards.
- Assist with training new team members on food preparation, POS operation, and customer service protocols.
- Ensure compliance with all food handling regulations and safety procedures throughout the shift.
- Handle customer inquiries or concerns professionally, providing excellent customer service at all times.
- Maintain proper sanitation standards and ensure the kitchen meets health department regulations.
Qualifications
- Previous experience in food service or restaurant environment preferred, especially in pizza or quick-service restaurants.
- Knowledge of POS systems, including Micros POS, is highly desirable.
- Strong skills in food preparation, cashiering, and food safety procedures.
- Excellent time management skills with the ability to multitask efficiently during busy hours.
- Demonstrated leadership abilities and experience supervising team members during shifts.
- Good communication skills with a focus on customer service excellence.
- Basic math skills for cash handling and order accuracy.
- Ability to work in a fast-paced environment while maintaining attention to detail and sanitation standards.
- Flexibility to work during evenings, weekends, or holidays as needed. This role is ideal for individuals passionate about the food industry who are eager to develop their leadership capabilities while delivering exceptional dining experiences for customers at Papa <PERSON>’s in <LOCATION>.
Job Type: Full-time
Pay: $17.20-$25.27 per hour
Work Location: In person
