Yorkdale Medical is seeking a detail-oriented, organized, and experienced Medical Office Administrative Assistant to join our team. This role is essential to the smooth operation of our office, managing administrative tasks, assisting patients, and ensuring accurate record-keeping. The ideal candidate will have a strong understanding of medical terminology and prior experience with electronic medical records (EMR) systems.
Key Responsibilities:
- Greet and check-in patients, verify OHIP information, and provide assistance as needed
- Schedule and manage patient appointments, ensuring efficient patient flow and minimal wait times
- Answer and triage emails and phone calls, handle inquiries, and provide office procedure information
- Coordinate appointments between patients, physicians, and other healthcare providers
- Maintain and update electronic medical records (EMR), ensuring accuracy and compliance with privacy regulations
- Assist with insurance verification and patient registration
- Prepare and organize patient charts for upcoming appointments
- Perform general administrative duties such as filing, faxing, and data entry
- Collect payment for uninsured services as needed
- Provide shift coverage and assist team members when required
- Maintain professionalism and empathy when interacting with colleagues and patients
Qualifications:
- Previous experience in a medical office setting is preferred
- Strong knowledge of medical terminology is essential
- Proficiency with electronic medical records (EMR) systems, particularly OSCAR, is highly preferred
- Completion of a medical office assistance program or equivalent education is desirable
- Excellent organizational skills and attention to detail are critical
- Ability to work effectively in a collaborative team environment while providing excellent customer service
Requirements:
- Experience: 2+ years in a medical office setting (required)
- EMR Experience: 1+ year with OSCAR EMR (preferred)
- Location: Must be able to reliably commute or plan to relocate to Richmond Hill, ON before starting work
If you are a self-motivated professional looking for a rewarding career in healthcare administration, we encourage you to apply!
Pay: From $19.00 per hour
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- OSCAR EMR: 1 year (preferred)
- Medical office: 2 years (required)
Work Location: In person
