What is the Opportunity?
As a Senior Technical Systems Analyst, you will work with both internal and external partners to provide 24/7 support for RBC and Moneris Credit /Debit card online and clearing systems, which processes over 5 billion transactions annually. In addition, you will oversee the end-to-end infrastructure needs and partner with RBC IT infrastructure teams to research, recommend and implement the solutions that meet stakeholder needs.
What will you do?
Act as the primary IT liaison with multiple interfacing applications, RBC IT infrastructure teams, 3rd party vendors, and business partners
Perform end-to-end capacity and performance-tuning to maintain or improve performance across multiple systems
Apply analytical and technical skills to proactively identify, track, manage and resolve application and infrastructure issues
Provide consulting services on new infrastructure initiatives. Assesses, researches, and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs. Develops proposals for senior management, as required
Partner with both internal and external groups for problem resolution and implementation of support initiatives/defect
Adhere to standards concerning process, documentation and personal conduct
Carry the production support Samsung/iPhone on a rotation basis with backup support
What do you need to succeed?
Must have:
Strong technical background, 5+ years’ experience on various system platforms
Strong analytic skills with experience in troubleshooting and analyzing issues within infrastructure and applications.
Experience in IT development, support and implementation life cycles
Technical skills (Nice to have a combination of these skillset) – IBM Mainframe or HP NonStop experience - JCL, COBOL, CICS, ZEKE, MS, DB2, JIRA, Helios, Github, Linux, Unix, Python & any Base24, Interac, HPE NonStop and network knowledge would also be a plus
Willing to learn new tools and programming languages
Ability to quickly adapt to changing circumstances and always curious and invest energy to learn quickly
Nice to Haves:
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to build close relationships with clients
#LI-POST
#TECHPJ
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software
Additional Job Details
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Toronto
Canada
37.5
Full time
TECHNOLOGY AND OPERATIONS
Regular
Salaried
2026-05-12
2026-06-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
