Job Title: Commercial Insurance Account Manager
Company: Stan Darling Insurance Inc.
Location: Remote - Hybrid/In office available
About the Role
We are looking for a results driven and customer oriented Commercial Insurance Account Manager to join our team. In this role, you will be responsible for servicing an existing commercial book with a commission incentive on new business production. You will have the support and expertise of our Account Management team to help with the transition of accounts.
What You Bring
- A passion for delivering exceptional customer service
- The ability to build and maintain strong client relationships
- Strong organizational skills and the ability to manage multiple priorities efficiently
- Sharp attention to detail and active listening skills
- Problem-solving skills and a proactive mindset
- Experience using insurance company portals for new business, endorsements, and renewals
- A desire to stay current on industry changes and build relationships with our insurance partners
- The ability to work both independently and collaboratively
- A positive, energetic attitude
- Comfort with technology and a willingness to embrace change
Why Join Us?
We offer a competitive compensation package, a supportive team environment, and benefits that prioritize your well-being—including a healthcare spending allowance and a minimum of three weeks' vacation. We believe in celebrating our people, so you’ll also enjoy perks like your birthday off and opportunities for community involvement.
At Stan Darling Insurance, we’re building for the future while staying true to our core values—supporting our team and delivering top-tier service to our customers. If this sounds like the right fit for you, we’d love to hear from you!
Stan Darling is an equal opportunity employer, and we’re committed to building and inclusive, diverse culture with a mutual respect for all teammates, where equal employment opportunities are available to all applicants and teammates. All employment is decided based on qualifications, merit and business need. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.
Key Responsibilities:
· Dedication to customer service to ensure client success and retention
· Build meaningful and trusted relationships with an existing book of clients
· Provide service via telephone, email etc. to existing book of business
· Thorough renewal policy reviews with insureds and remarketing when necessary
· Processing of renewals and endorsements
· Negotiating with insurance companies to ensure clients have optimal terms
· Generate and quote new business when available
· Keep current on underwriting rules and workflow processes
Applicants Qualities: The position requires a customer-oriented individual who puts clients needs above all else. Time management, attention to detail, communication and organization skills are a must to be successful in the role.
Key Attributes:
- R.I.B.O License a requirement
- Post-Secondary education or equivalent experience
- Comfortable with technology and proficient in Microsoft Office Applications
- Experience with PowerBroker an asset
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Team player
- Quick learner with ability to adapt to change
If you are committed to excellence and believe you could be a valuable addition to our team, with the ability to thrive in a fast pace and dynamic environment, we encourage you to apply for the position.
Supplemental pay types:
- Commission pay
- Competitive compensation
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: REMOTE or Bracebridge, Gravenhurst, Burks Falls or Sundridge with hybrid/remote options available for right candidate
Pay: From $55,000.00 per year
Licence/Certification:
Work Location: Remote
