Join Our Team in Princeton, BC
We’re proud to be part of the Home Hardware family – Canada’s largest independent home improvement retailer. Here in Princeton, we’re building something great, and we’re looking for a strong, people-first leader to take on our Store Manager role.
This isn’t just about running a store — it’s about leading a team, building trust, and creating a positive, accountable work environment where people can do their best work
What You’ll Be Doing:
As Store Manager, you’ll lead both the operations of the store and the people behind it.
Leadership & People Management (Key Focus):
- Lead, coach, and support a team of employees across the store
- Set clear expectations, delegate tasks effectively, and hold the team accountable
- Handle employee concerns, navigate difficult conversations, and resolve conflicts professionally and fairly
- Build a positive team culture focused on respect, communication, and performance
- Motivate staff, recognize strong performance, and address issues early
- Support hiring, training, scheduling, and performance management
Store Operations:
- Oversee all day-to-day store operations including sales, merchandising, purchasing, and inventory
- Track sales performance and work toward store targets
- Ensure the store is well organized, stocked, and customer-ready
- Support promotional activities and in-store initiatives
- Work closely with ownership to align on goals and priorities
Customer Experience:
- Be present on the floor and lead by example in customer service
- Resolve customer concerns and ensure a positive experience
- Build strong relationships with customers and the local community
What We’re Looking For:
We’re looking for someone who can lead people first, operations second — someone calm under pressure, organized, and confident making decisions.
Must Have:
- Experience working in retail
- Experience managing teams in the past
- Strong people management and conflict resolution skills
- Ability to motivate teams and create accountability
- Strong organizational skills and ability to direct workflow
- Comfortable managing multiple employees and priorities both inside and outside the store
- Excellent communication and customer service skills
What Will Help You Succeed
- Experience in building supplies, construction, or home improvement (an asset)
- A hands-on leadership style — willing to jump in and support the team
- Ability to stay calm, practical, and solutions-focused when issues arise
- Strong time management and ability to prioritize
Why Join Us?
- Work in a people-focused leadership role where you can make a real impact
- Be part of a growing, locally operated business backed by a strong national brand
- Lead a team that values teamwork, respect, and accountability
- Opportunity to grow with the company
If you’re someone who enjoys leading teams, solving problems, and creating a strong workplace culture, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: $63,000.00-$68,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
Flexible language requirement:
Ability to commute/relocate:
- Princeton, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail store management: 3 years (required)
- construction building supplies: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
