We are seeking a reliable Customer Service candidate to join our growing dental lab in Burlington. This role is essential to keeping our lab running smoothly and providing excellent service to our dental clients.
WHY JOIN US?
At Durban Labs, we offer:
- Leading, growing digital dental laboratory in Canada
- Great work culture and stable work environment
- Competitive salary package and growth potential
JOB DUTIES & RESPONSIBILITIES
- Assist with entering and scheduling inbound lab cases
- Arranging courier pickups and deliveries
- Answering phone calls and emails from dental offices
- Assisting customers with questions, requests, and timelines
- Communicating case details with the production team
- Keeping records and case information up to date
- Supporting daily front office operations in a fast-paced lab
QUALIFICATIONS
- Customer service experience (required)
- Strong attention to detail and accuracy
- Good data entry and organizational skills
- Able to multitask in a fast-paced environment
- Strong communication and customer service skills
- Professional and positive team player
- Able to use computers and office system efficiently
Job Types: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: In person
Job Type: Full-time
Ability to commute/relocate:
- Burlington, ON L7N 3N2: reliably commute or plan to relocate before starting work (required)
Work Location: In person
