Title: Lobby Server & Lifeguard/Operator – Full-Time
Location: 150-12551 Bridgeport Rd, Richmond, BC V6V 1J4 (100% On-Site Required)
Salary Range: $20 CAD/Hour + Tips
Contact Email: [email protected]
Company Introduction:
Aqua Royale Health Club is a large, high-end wellness and leisure center that integrates dining, wellness services, Traditional Chinese Medicine therapies, and RMT registered massage treatments. Our mission is to provide a comprehensive health and relaxation experience for our guests. The club spans approximately 60,000 square feet with fully equipped facilities and a serene, comfortable environment—an ideal destination for physical and mental rejuvenation. We are currently seeking an experienced Lobby Server & Lifeguard/Operator to join our growing team. The specific responsibilities and qualifications are listed below:
Job Responsibilities:
· Ensure that the lobby is a clean, safe, and comfortable environment for all guests
· Assist with the daily operations of the front desk and lobby service team to ensure a smooth and orderly customer reception process
· Facilitate customer check-in/out, locker assignments, and queuing systems to ensure process efficiency and enhance the customer experience
· Promptly address customer requests and unexpected incidents in a professional manner to maintain high customer satisfaction
· Highly attuned to the safety of all visitors and staff members in the lobby, change rooms, hot tubs, saunas (if you are well-equipped with First Aid knowledge and skills)
· Provide service to customers in the outdoor area (an area at one side of the building designated for outdoor barbecue)
Qualifications:
· High School Diploma or equivalent
· 2 years of serving experience in the service industry, preferably in bathhouses, hotels, clubs, or fitness centers
· Fluent in Mandarin and English (Cantonese, Japanese, or Korean is a plus)
· Valid national lifeguard pool or operator certification is a huge asset
· Strong customer service mindset with excellent communication, teamwork, and sales skills
· Familiarity with front desk operations, addressing customer requests, and handling of unexpected events
· Proficient in basic office software
· Able to work flexible shifts, including weekends, night-shifts and holidays
How to Apply:
Please email your resume (in PDF format) to [email protected], and include “Lobby Server ” in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for interviews.
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
Work Location: In person
