Job Summary
We are seeking a dynamic and results-driven Sales/Customer Service Representative to join our team. This role involves engaging with clients, developing new business opportunities, and providing exceptional customer support. The ideal candidate will possess strong communication skills, a proactive attitude, and experience in sales and account management. Bilingual proficiency in Spanish is highly desirable to serve our diverse client base effectively. This position offers an exciting opportunity to grow within a fast-paced environment focused on technology sales and business development.
Responsibilities
- Engage in outside sales activities to identify and pursue new business opportunities
- Manage existing accounts through effective relationship building and account management strategies
- Conduct negotiations with clients to close deals and secure long-term partnerships
- Develop and implement business development plans to expand market reach
- Utilize marketing strategies to promote products and services effectively
- Provide technical sales support by understanding client needs and offering tailored solutions
- Maintain accurate records of sales activities using Salesforce or similar CRM tools
- Analyze market trends and customer feedback to inform sales strategies
- Collaborate with internal teams to ensure customer satisfaction and service excellence
- Support customer service inquiries promptly, ensuring positive client experiences
Requirements
- Proven experience in outside sales, B2B sales, or technical sales roles
- Strong negotiation skills with the ability to close deals effectively
- Experience in business development and account management
- Familiarity with marketing strategies and tools used in sales promotion
- Proficiency in Salesforce or comparable CRM software
- Excellent analysis skills to interpret market data and customer insights
- Fluency in English and French is preferred to serve a diverse clientele
- Strong communication skills, both verbal and written, with the ability to build rapport quickly
- Ability to work independently and as part of a team in a fast-paced environment
- Prior experience in technology sales or related fields is a plus
Pay: $20.00-$25.00 per hour
Work Location: In person
