How you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.
As a Catering Supervisor you will:
- The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
- Engaging with clients and Sales Managers and maintaining a rapport while running events.
- Ensure all food is presented, served, and displayed per standards.
- Log and maintain food temperatures
- Loading vans with catering supplies and ensuring all items are accounted for
- Driving to event locations
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Maintaining a calm demeanor while under pressure.
- Quick, efficient decision making
- Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
- Return food and beverages, serving equipment and utensils to catering facility
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
About you:
- Must drive and have a valid Driver's License.
- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- Open availability to work both morning and evening events.
- Min. 4 years of catering or hospitality management, supervisory experience.
- Excellent customer service skills.
- Able to accurately read event orders and organize deliveries for the day
- Adept at conflict resolution.
- Advanced problem solving and delegating skills
- Confident leadership qualities including staff motivation, staff direction
- Ability to follow and maintain written and oral directions for timelines and room setups
- Ability to work independently or as part of a team
- Extremely well organized and efficient; able to multi-task
- Good attention to detail
- Physical ability to carry out the duties of the position
Required
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3 year(s): Previous hospitality experience in food service required
Required
Required
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Team Player: Works well as a member of a group
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
