Post Hotel & Spa is a member of Relais & Châteaux and a MICHELIN Key recipient set in the heart of Lake Louise surrounded by the iconic peaks of Banff National Park. Here, alpine charm meets refined elegance and every guest experience is shaped with care, intention and a deep connection to place. As part of the Canadian Rocky Mountain Resorts (CRMR) family, The Post is a place where professionalism, growth and a shared love of hospitality come together in one of the most inspiring settings in the world.
Perks & Benefits
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Subsidized staff accommodation in Lake Louise
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2 complimentary hot meals per day on shift
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Discount on food and beverages at The Post's dining outlets
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Complimentary stays at CRMR sister properties
- Staff rates at all CRMR properties
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Employee Benefits Program
- Access to the Relais & Châteaux employee stay program
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Staff events and recognition programs throughout the year
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Opportunities for growth and advancement within The Post and across CRMR properties
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Annual wage and performance review
Why Work With Us
Working at The Post isn't just a job, it's a career-defining experience. You'll be part of a team that holds itself to world-class standards, in a property celebrated for outstanding service, character and design. Whether you're growing your craft in the kitchen, creating unforgettable guest moments at the front desk, or delivering exceptional spa experiences, every role here contributes to something truly special. The mountains are your backyard, your colleagues become your community, and the work you do here will stay with you long after your time at The Post.
Position Overview:
The Housekeeper/Room Attendant is responsible for upholding the highest standards of cleanliness and guest service in all guest rooms. This role demands attention to detail, a commitment to excellence, and a friendly, courteous approach to guest interactions. The position is vital in creating a welcoming, comfortable, and safe environment for our guests.
Duties and Responsibilities:
- Clean, sanitize, and prepare rooms to company standards.
- Make beds, replace linens, remove trash, and refresh amenities.
- Vacuum, mop, dust, and polish furniture and fixtures
- Identify and report maintenance needs or safety hazards.
- Report Lost & Found items.
- Manage laundry, garbage, recycling, and cleaning supplies.
- Prepare cleaning equipment and restock carts at end of shift.
- Support team members in completing shared workloads.
- Provide excellent customer service and exceed guest expectations.
- Comply with all safety procedures and protocols.
- Other duties as assigned.
Qualifications
- Previous experience in housekeeping is preferred but not mandatory.
- Exceptional attention to detail and customer service orientation.
- Ability to stand, bend, lift up to 30 lbs., and perform physical tasks.
- Professional team player with problem solving abilities.
- Responsible, punctual, and dependable.
- Willing to work flexible hours in all weather conditions.
Post Hotel & Spa (The Post) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. The Post is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.
We look forward to receiving your application.
